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Лента публикаций
Комментарии пользователя к отзывам
11.09.19
12:34
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Dear customer, first of all we would like to thank you for choosing our Dessole Olympos Beach Hotel for your vacations. Your top rated of our facilities and services are most welcome sincerely The Hotel Management |
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12.08.19
10:10
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Удаленный кусочек греческой простоты
Dear Sir , Madam. Good day from Dessole Olympos Beach. Please check our view-reply to customers' comments from 12.07 .Hotel offers exactly what is agreed according to the description. the Dessole Hotel Olympos Team! |
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10.08.19
20:52
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Даже не думайте
Dear Madam, it is your second review regarding the same case. I do not see the use of all these matters and we tried hard to reach you and make your Holiday as pleasant as possible. WE replied on your review on Google ! Our policy as we explain is to solve any kind of issues,little matters-problems and suggestions on the spot and react immediately. Therefore we asked on a meeting with The Hotel manager ! We only can show the resuilts-rates of customers' satisfaction.Over 96 % and we do have a lots of repeaters that return each year to our Hotel. We wish you all the best and have a pleasant and safe trip back home. with much appreciation and respect sincerely The Hotel Manager Nikos Dimitroulis |
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12.07.19
20:30
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Удаленный кусочек греческой простоты
Dear Sir,Madam, first of all I would like to thank you kindly for choosing our Hotel Dessole Olympos Beach in Rhodes,for your vacation. Your comments regarding our Hotel Facilities,services and staff are most welcome. WE do appreciate your detailed review and honestly very objective. We manage the Hotel for six years now and each season we do a lot of improvements and constructions. Hotel is certified with ISO 22000 regarding the Food and Beverage Processing and Serving. Thematic Buffets are organised daily in Main Restaurant such as (Italian,Mexican,Oriental,Mediterranean,Greek & Gala Dinner). Staff is our advantage and together with greek traditional hospitality we offer an easy and relaxing atmosphere to our customers. Looking forawrd to meeting you again in the near future. Wea re sure you will recomment our beloved Dessole Olympos Beach The Dessole Olympos Beach Team |
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06.07.19
12:26
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Отель для пенсионеров. На 4* не тянет совершенно.
Dear Customer, thank you for rating us here at the Dessole Olympos Beach. What we want to point us as regarding our Hotel,be informed that at the Reception 2 ladies and 1 animatrice are speaking russian. We also be assisted several hours per day by 2 Pegas Reps. Staff is our great advantage and that is not only our view,but the opinion of 98,37 % of our guests. If there are from time to time some little issues we are here to solve them. Improvements are honestly done each season. The guests' comments are valuable to us If you still feel not comfortable,you can contact directly the Hotel Manager : E-Mail: nikos.dimitroulis@dessolehotel.com WE strongly believe that we can change your mind about our beloved Dessole Olympos Hotel. For sure you are most welcome to visit us,in our of your next trip to Rhodes. with much appreciation and respect sincerely The Hotel Manager |
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06.07.19
11:11
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Dear Madam, we thank you for your rating of our Hotel facilities and services. sincerely The Dessole Team |
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28.06.19
13:56
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Хороший отель
Dear Sir,Madam. We thank always customers for their reviews and comments ,both positive and negative. Small issues and unpleasant moments can happen in every place any moment To be honest ,since we took over the management of Olympos Beach as Dessole Chain Hotels, we achieved a high standard of services for our customers. From one season to the next we suceeded a lot of improvements all around the Hotel Complex. Hotel customers satisfaction is up to 95 %. Since 2016 Hotel is certified with ISO 22000 reg.the Food & Beverage Processing and Serving. That guarantees high standard of food and hygienic for all our visitors.Thematic Buffets are served daily in the Main Restaurant. Regarding small things ,such as mineral water daily in the rooms. Our policy is changed the last two years. WE provide mineral water only upon arrival. If it is a big issue for clients they can request it and we are ready to arrange it with no delay. Our hospitality,flexibility and politeness is a component of our policy! WE are looking foraward to welcome you again in Dessole Oloympso Beach in the future and hear about any request you may have. thank you once more for your time with much appreciation sincerelyThe Hotel Manager and Dessole TEam |
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10.06.19
13:15
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Разумная простота, опрятность, чистота, доброжелательность, отличное питание, отличное расположение отеля
Dear Customer, we thank you for visiting our Dessole Olympos Beach Hotel and for your positive comments reagrding our Facilities and services. We will very much appreciate to welcome you back the next season with much appreciation and respect The Hotel Manager and Dessole Team |
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03.05.19
11:12
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Все было супер!!!
Dear Customer, we thank you for visiting our Dessole Hotel and your positive reviews regarding our facilities and services. We are looking foraward to welcoming you,once again in our beautiful Hotel with much appreciation and respect the Hotel Manager |
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21.11.18
12:36
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Решили снова посетить отель сети Dessole и поехали...
Dear Customer, thank you for taking the time to review our Dessole Hotel in Rhodes, and for your positive comments regarding our Hotel facilities and services. Looking forward to welcoming you back again in your next trip. sincerely the Hotel Manager Nikos P.Dimitroulis |
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10 комментариев |
Ответы пользователя на вопросы к отелям
23.01.18
13:11
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Добрый день ! Хотелось бы узнать в каком корпусе находятся номера эконом класса ( двухместный номер).Хотим заказать номер данной категории, но немного опасаемся , не будет ли это угловые номера или самый нижнй этаж и т.п. Будет благодарны за быстрый ответ.
Dear Sir,Madam, Economy rooms are located in all floors 1st-6th floor. Rooms back view with no balcony. sincerely! Nikos P.Dimitroulis Hotel Manager |
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03.06.18
19:31
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Добрый день! Мы едем в ваш отель с 2-х летним ребёнком, подскажите есть ли у вас в меню каши и супы?
Dear customer, for your child, the Maitre D'Hotel will care daily and prepare whatever is suitable. Please contact him upon arrival in the Main Restaurant. thank you sincerely The Hotel Manager Nikos Dimitroulis |
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29.08.18
12:27
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Доброй ночи! Решила задать несколько вопросов, прямо находясь в вашем отеле. Вопросы касаются анимации. Приехали в ваш отель во многом из-за праздничного настроения, которое царит в отелях сети Дессоле, и это наш 5 выбор, после отдыха у вас в 2016 году, аниматоры, создавали прекрасное настроение, которое помним до сих пор, а что за команда у вас в этом году: в 10 часов исполняют клубный танец, к которому присоединялись и присоединяютя и дети и взрослые, кто может присоединиться к этим вялым неумехам, ещё выложу в интернет, пусть люди посмеются. На мой вопрос , когда будет водная аэробика, молодой человек, обещает мне лично провести в понедельник, на моё удивление (везде она проходит каждый день) обещает лично для меня сделать два раза за неделю, впрочем, не выполняет. Музыки нет, вернее, сейчас есть, именно в этот момент девушка- аниматор поёт Але-Але, аниматоров видим либо на баре, либо в столовой, а сейчас под окном. Время 0:44, новые приезжие, кажется поляки, все время пытаются затянуть хором , в бассейн уже прыгали и аплодировали, а сейчас просто орут. Хотелось бы, музыку слышать не из соседних отелей, а свою и днём, а не ночью. И если вторичная поездка в Дессоле в Нячанг принесла новые позитивные впечатления, то ваш сильно разочаровал, относительно прошлой поездки. Хотелось бы, чтобы руководство посмотрело на работу своей команды, не все умеют веселится рядом с анимацией ночью.
Dear Madam, good day from Dessole Olympos Beach. Thank you for taking the time to review our beloved Hotel,services and facilities provided by our Staff. Animation is also a part of our team,and we do try every season to collaborate smoothly with the members-which are different-each season. In general they do a fantastic job here- and that can be easily approved with the good comments we receive from a lot of public. They have to organise daily programs ,games and evening shows in order to amuse as many customers as possible. In case an issue occured and not pleasant for a customer,we are here to apologise for the inconvenience caused and to ensure that whatever appened was not on purpose . Regarding customers that they do not follow the regulations of the Hotel and not pay attention for their own safety,we are here for this reason to remind and make sure that everything is moving well and we take all neccessary measures to keep all customers in hause safe! Looking forward your feed back in case you are not covered or contact me directly: E-Mail address: dimitroulis.nikos@dessolehotel.com with respect sincerely The HoteL Manager Nikos Dimitroulis |
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04.05.19
19:29
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Добрый день,
В каком размере туристический налог надо платить у Вас в отеле? Сколько надо платить за ребёнка 7 лет? Планируем отдых у вас в отеле с 01 июня по 15 июня
Dear Madam, thank you for your interest in our Dessole Hotel :Olympos" Be advised that the stayover tax is paid locally upon arrival and the cost is 3,00 (three Euros) per night per room. The child up to 12 years old is free of charge! (in a double room)! with much appreciation sincerely The Hotel Manager (Nikos Dimitroulis) |
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05.05.19
11:11
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
А комары бывают в июне? Надо ли с собой брать жидкость от комаров? или это можно получить в отеле?
Dear Madam, as you know in the south and in these climate conditions, moschitos can other any one. We as Hotel we take serious measures for this reason,but still we provide any kind of protection! sincerely The Hotel Manager |
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16.06.19
10:57
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Здравствуйте, я только приехал домой и всё мне никак не даёт покоя вопрос как звали аниматоров отеля, я помню только Макса и остальных но имён не помню те кто знают напишите пожалуйста дата заселения: 04.06.2019. Вылет 14.06.2019. Комната номер 017
P.S. Передайте привет Максу это аниматор отеля (администрация отеля или те кто ещё туда поедет)
Dear customer, we thank you for yor comments regarding our Hotel and especially Animation team. Apart of Max all the rest animators,Mario(Chief Animator),Chiara,Vincenzo,Marika ,Alana send you their warmest greetings from Rhodes. with much appreciation sincerely the Hotel Manager |
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12.06.19
19:49
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Здравствуйте. Хотим отдохнуть в вашем отеле двое взрослых и дети 17 и 13 лет. Подскажите, пожалуйста, в семейных номерах для детей 2 отдельные кровати или одна двухъярусная кровать?
Dear Madam, we thank you for choosing our Dessole Olympos Beach in Rhodes. Family rooms provide 2+2 beds normal for both adults and children. Looking foraward to welcome you . sincerely The Hotel Manager |
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09.05.19
13:05
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Добрый день,
А какие водные активности есть на территории отеля, например катамаран и т.д.?
Dear Madam, further to your request,we kindly inform you that the Sea water sports on the beach is paid locally and offer activities such as water skiing,parasailing,Jetski and rent boats.,banana,ringos ,sofa thank you the Hotel manager |
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10.05.19
14:34
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Добрый день, а аннимация в отеле всю неделю? Или один раз в неделю выходной? Если да, то в какой день выходной?
Animation is 6 days a week and every Sunday is dancing music with DJ Nikos at the Pool area! thank you for contacting us ! the Hotel Manager ! |
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20.05.19
19:54
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Греция
Dessole Olympos Beach Resort
4*
Фалираки
Скажите а Wi Fi доступен на всей территории отеля?
Dear Madam, we thank you for your writing of today and your interest in our Dessole Olympos Beach Hotel. Regarding your request, I kindly inform you that Wi-Fi access is around the Hotel premises and rooms. In each floor 5 wifi antenas are located. There is a possibility some times o have stronger or weaker access depending on the position. Wi-fi is definately there. with much appreciation sincerely the Hotel manager |
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