Dear Katerina.
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
We have taken good note of your remarks on the dining experiences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team.
We are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team.
We are glad to read that you really enjoyed our unbeatable beach to visit the wonders of a vacation in Egypt.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.