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Комментарии пользователя к отзывам
30.12.21
20:54
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
величественная Шри
Dear Guest, Greetings from Tranz Family !! Thank you for the great review. We greatly appreciate your support. We look forward to make your stay with us comfortable and delightful in future!!! Best regards Roshani Arumendo |
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30.12.21
20:43
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Отличный отель,но очень острая еда!!!
Thank you |
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30.12.21
20:32
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Отличный отель,но очень острая еда!!!
Dear Novel Greetings from Hikka Tranz !!! It was our immense pleasure welcoming you and the team at Hikka Tranz and delighted to know that you had a fabulous time with us. Our heartfelt gratitude for sharing the kind words and for highlighting the warm hospitality delivered by my colleagues. We look forward to welcome you back at our resort for an amazing stay. Best regards Roshani Arumendo |
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30.12.21
20:30
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
лайфхаки ,локации , полезные ссылки 😆🍷🔥🤡
Greetings from Hikka Tranz !!! It was our immense pleasure welcoming you and the team at Hikka Tranz and delighted to know that you had a fabulous time with us. Our heartfelt gratitude for sharing the kind words and for highlighting the warm hospitality delivered by my colleagues. We look forward to welcome you back at our resort for an amazing stay. Best regards Team Hikka Tranz |
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01.03.20
06:27
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Отдыхали парой в январе 2018г
Dear Guest Greetings from Hikka Tranz ! It was a pleasure welcoming you at our resort and thank you for sharing the highlights of your stay. We are glad to know that you had a quality time with your family. Our heart-felt gratitude for highlighting the warm hospitality delivered by the Tranz Family with the names mentioned & the mouth-watering food experience you had. We certainly will share your kind words with our colleagues. While thanking you for take time to write us, we certainly hope to have the privilege of welcoming you back at our hotel, for a memorable stay. With Best Regards, Roshani Arumendo. |
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23.02.20
18:59
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Ужасный развод от Hikka Tranz!!!
Dear Anna, Greetings from Hikka Tranz ! We do feel the unpleasant experience that you had while making your hotel reservation through a web site. and also please note that we have not received any emails from you. Since we have not received your proper information we are unable to filter your details. Please send us your full details to escalate the matter will get back to you regarding the conflict since this is a third party online reservation. However, we regret any inconvenience that may have been caused at the last moment due to the issues highlighted. We assure to take necessary steps to prevent these type of issues in the future. We hope this will not deter you from visiting us. Fom.tranz@cinnamonhotels.com With best regards Roshani Arumendo |
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26.12.19
14:39
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Город кораллов.
Dear Guest, Greetings from Hikka Tranz ! It was a pleasure welcoming you at our resort and thank you for sharing the highlights of your stay. We are glad to know that you had a wonderful time and had enjoyed the sea breeze. Our heart-felt gratitude for highlighting the warm hospitality delivered by the Tranz Family & the mouth-watering food experience you had. While thanking you for take time to write us, we certainly hope to have the privilege of welcoming you back at our hotel, for a memorable stay. Best regards Roshani Arumendo |
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26.12.19
14:36
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Хороший отель для всех категорий отдыхающих
Dear Guest, Greetings from Tranz Family ! It was a pleasure welcoming you at Hikka Tranz and we highly appreciate your kind words regarding your recent visit. We hope you had a fabulous time with us and thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We regret any inconvenience that may have been caused to you during your stay with us. we will take necessary measurements to rectify the issues highlighted for our betterment. Nevertheless we appreciate you for sharing the perks of your stay and for highlighting the warm hospitality delivered by the Tranz Family .. While thanking you for taking your precious time to write us, we lok forward to welcome you back for an amazing stay, that we gurantee will be memorable. Best regards Roshani Arumendo |
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19.12.19
05:56
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Отель на четверку
Dear Guest, Greetings from Hikka Tranz !! Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused during your visit. We thank you for the constructive feedback which is truly invaluable to us for our improvements . We look forward to make your stay with us comfortable and delightful in future!!! With best regards Roshani Arumendo |
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08.12.19
08:21
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Заехали на три дня в этот отель, тк были наслышаны о нем...
Dear Guest, Greetings from Tranz Family !! Thank you for the great review. We greatly appreciate your support. We look forward to make your stay with us comfortable and delightful in future!!! With best regards Roshani Arumendo |
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10 comments |
Ответы пользователя на вопросы к отелям
19.07.19
14:31
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Добрый день) Входит ли посещения спортивного зала в стоимость проживания или за отдельную плату?
Dear Guest, Gym is free of charge. |
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30.12.21
20:26
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Здравствуйте, Я могу рыбачить с берега рядом с отелем? (Hello, can I fish from the shore near the hotel?)
Greetings from Hikka Tranz Please come and meet us @ Reception |
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30.12.21
21:08
|
Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Здравствуйте, Я могу рыбачить с берега рядом с отелем? (Hello, can I fish from the shore near the hotel?)
Dear Guest Please meet us at the reception thank you |
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24.08.22
05:43
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Подскажите интернет в отеле стабильный(wi fi) ?
Dear Arina, Yes Madam, Entire hotel is covered . Thank you Roshani |
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27.05.22
11:40
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Здравствуйте, скажите, пожалуйста, бары которые включены в концепцию "все включено" до скольки работают?
Мини бар входит во "все включено"? Если да, то как часто и чем пополняется?
Hi Tatyana, Greetings from Hikka Tranz ! Thank you for the note and we are pleased inform you that we offer the concept of all inclusive. Mini bar is not included. inclusions - 3 meals buffet snacks- Pool bar 10.00am to 12.noon and 3.00pm to 6.00pm main bar - 3.00pm to 6.00pm and 10.00pm to 12 midnight. Beverages Local products - Arrack / Whiskey / Brandy / Gin / Rum / Vodka by the shots / Red and white wine by the glasses during meals / Local draft beer by the glass/ Cocktails made of local spirit local soft drinks by the glass ( fanta / sprite / coca cola / soda / lemonade / orange crush and water concentrated fruit juices( cordials ) Available fruit juices except fresh orange juice. Thank you Roshani Arumendo |
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20.08.22
11:02
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Hi! We will relax in the hotel in September 2022, it will our honeymoon there💍🍯 ! Is it possible to get compliment from the hotel? And if yes, what we should do for it?
We are really looking forward to meeting you! 😃😃
With regards, Osipova Ludmila.
Hi Ludmila, Greetings !!! We will provide you basket of fruits with Chocolates. share me your booking details. I can upgrade you to the 4th floor ( Top ) room. Thank you Roshani |
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18.06.22
20:30
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Здравствуйте, подскажите в отеле розетки подходят для русских вилок? Кто-то их персонала говорит на русском языке?
yes we do have a Russian speaking staff at the Reception. His name is Dinushka. Happy to assist you. We will offer you a multi plug . please do contact the front Desk for assistance. Thank you |
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04.07.22
05:41
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Здравствуйте! Чем отличается система питания All от FB?
Full board- Room and 3 main meals such as Breakfast + Lunch + Dinner All inclusive - Room + All 3 main meals + local drinks and snacks . You will have information sheet on arrival . |
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11.07.22
08:50
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Здравствуйте какие карты принимаются к оплате для россии.?
Dear Arina, AMEX , VISA AND MASTER CARDS Thank you. |
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11.07.22
08:51
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Sri Lanka
Hikka Tranz by Cinnamon
4*
Hikkaduwa
Здравствуйте какие карты принимаются к оплате для россии.?
VISA / MASTER AND AMEX.. THANK YOU |
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