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Комментарии пользователя к отзывам
08.02.19
22:24
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Удивительная Иордания!!!
Dear Olga, Thank you for taking the time to write us a review. It brings us delight to read your positive feedback to your stay with us. We are glad to know that you have enjoyed our outdoor facilities and luxurious views. We are happy to hear you compliment our hardworking and generous staff. And yes, our buffet is quite varied and made to satisfy every palate. We are glad to know that the animation team has kept you busy and entertained. We look forward to hosting you again at the Tala Bay Resort. Best regards, Dina |
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07.02.19
11:30
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
Как недорогая (54 на двоих алл), близкая альтернатива...
Dear Kirill, Thank you for taking the time to write us a review. We are delighted to read your positive feedback. We hope you had a refreshing and rejuvenating stay with us. We look forward to hosting you again at the Marina Plaza Hotel. Best regards, Dina |
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06.02.19
13:40
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Enjoy
Hello, Thank you for taking the time to write us a review. We are delighted to hear your positive review of your stay with us. Our lush white beach is always there to welcome you. We look forward to hosting you again at the Tala Bay Resort. Best regards, Dina |
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06.02.19
13:34
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Nice
Hello Larisa, Thank you for taking the time to write us a review. We are delighted to read your positive feedback on your time with us. We are glad you found our staff to be hospitable and helpful. We look forward to hosting you again at the Tala Bay Resort. Best regards, Dina |
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05.02.19
18:16
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
У отеля большая и красивая территория, приятный пляж, вполне...
Dear Anna, Thank you for taking the time to write us a review. It brings us delight to read your positive feedback. We are glad to know that you have enjoyed our spacious facilities, animation team, and buffet. We are currently working on improving our internet coverage and thus we apologize for the inconvenience. We look forward to hosting you again at the Tala Bay Resort. Best regards, Dina |
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05.02.19
18:10
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Отдыхали в отеле Grand Swiss - Beach Tala Bay - Иордания 27.01-03.02.2019
Dear Ksenia, Thank you for taking the time to write us a review. We are delighted to know that you had a positive experience with us. As for the cats, all us to elaborate on this contentious issue. We are glad to know you enjoyed our lush white beach and foods. As per hospitality laws in Jordan animals and pets are not allowed on hotel/resort premises. The cats in our resort have doubled in numbers in the past months. We often receive complaints from our guests on the prevalence of cats as they tend to walk into guestrooms, and the guests who have cat allergies have felt uncomfortable. Bear in mind the cats are not vaccinated and could potentially carry lice. We are required by law to remove the cats and send them to a rescue shelter where they are taken care of. As per local Jordanian law non of the cats as harmed in the process. We look forward to hosting you again at the Tala Bay Resort. Best regards, Dina |
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05.02.19
14:40
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Мы отдыхали в отеле Tala Bay Resort в течение 7 дней...
Dear Irina, Thank you for taking the time to write us a positive feedback. We are delighted to know that you had an enjoyable stay with us. Our buffet is various enough to ensure our multi-national guests have an enjoyable experience, we are glad you found it to be delicious. And yes, our hospitable staff is always there to ensure you have a wonderful stay. We look forward to hosting you again at the Tala Bay Resort. Best regards, Dina |
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04.02.19
15:16
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Отель, который может оправдать свои пять звезд только у тех, кто впервые сталкивается с системой All Inclusive
Hello, Thank you for taking the time to write us a review. We are delighted to know that you have enjoyed your time with us. We will take note of your comments in order to further improve our guest experience. We look forward to hosting you again at the Tala Bay Resort. Best regards, Dina |
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04.02.19
10:44
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Хороший отель
Greetings, Please note that our daily lunch buffet is from 12:30 till 15:00 and our dinner buffet is from 18:30 till 22:30. |
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03.02.19
10:38
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
Остались довольны.
Hello, Thank you for taking the time to write us a review. We are very delighted to know that you have enjoyed your stay with us! We are happy to read your positive review of our hotel, staff, beach and pool. We look forward to hosting you again at the Marina Plaza Hotel. Best regards, Dina |
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10 comments |
Ответы пользователя на вопросы к отелям
07.02.19
11:06
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
здравствуете!а на счет алкоголя из Duty Free,с собой можно привезти?а то кто то писал в отзывах нельзя.
Hello, Please note that bringing in food and drink from outside of the hotel is not permitted. Thank you for understanding. Best regards, Dina |
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29.01.19
17:32
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Здравствуйте. Подскажите пожалуйста можно ли попасть в номер на первом этаже с балкона которого есть выход на улицу (если у нас забронирован стандартный номер) ?
Hello, Unfortunately, we have no access to the pool and garden area from the standard rooms. Only Deluxe rooms have direct access to the pool and garden area. Thank you. Best regards, Dina |
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28.01.19
21:57
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Добрый вечер.Год назад были в соседнем отеле очень понравился Ваш. Купили тур в Ваш отель на 21 февраля. Подскажите пожалуйста в номерах стандарт есть балкон? Мы с мужем курим.
С уважением, Галина.
Hello Galina, Thank you for reaching out to us. Indeed, our standard rooms are equipped with balconies. We also offer smoking rooms to accommodate your needs and ensure you have a comfortable stay. Please do not hesitate to get in touch with us should you have any further questions or requests. Best regards, Dina |
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02.02.19
11:57
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Добрый день. Подскажите пожалуйста, пускают в отель с напитками из дьюти фри? Спасибо.
Hello, Bear in mind that bringing food or drink from outside of the resort is not permissible. Thank you for understanding. Best regards, Dina |
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04.02.19
15:18
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день подскажите предоставляют ли в отеле детскую кровать -манеж ,для ребенка 1.5 лет? И какая стоимость
Hello, Thank you for getting in touch. Our hotel provides baby cots free of charge. We look forward to hosting you at the Marina Plaza Hotel. Best regards, Dina |
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08.02.19
22:38
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Добрый день! Наши туристы приезжают в Ваш отель 10.02.2019г. на 7ночей. 2 номера - №№ ваучеров 3458110 ;3458127 .Туроператор ТУИ .Это летят бабушка и дедушка с внуками.Очень Вас просим заселить их в соседние номера .Спасибо за понимание!
Hello, Thank you for getting in touch with us. Your requested has been noted and we will do our best to accommodate your request. Do bear in mind that your request is subject to availability. Best regards, Dina |
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06.02.19
11:30
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
здравствуйте!можно узнать,есть дискотеки в отеле,или трансфер в другие отели на дискотеку?
Hello, There is indeed a bar/club on the beach called the Heat Wave. As for transfers to the city of Aqaba, we can provide you with a car and a driver to transfer you/pick-up. Thank you for getting in touch with us. Best regards, Dina |