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Madam, We are happy to have Madam Vidmanova Natalia stay with us for the fourth time. We try to upgrade repeat guest in suites as and when we have a free suite to give an upgrade. However , this time we are not in a position to do so as all our suites are booked/ sold out . We will try to upgrade her to a suite if possible. This position has been explained to the guest who was kind enough to understand. Many thanks Kind regards Tony Pereira

Madam, Yes their are shops and exchange facilities at the hotel. The pharmacies are just 2 Kms away from the hotel Kind regards Tony Pereira

Yes. You we have rooms for smokers Kind regards. I Tony Pereira