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Лента публикаций
Комментарии пользователя к отзывам
15.12.24
20:49
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Отдых в декабре
Dear Guest, Good day from Iberotel Palace. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warmest regards, Tarek Sanad General Manager Iberotel Palace |
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04.12.24
11:08
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Отличный отель 5*
Dear Guest, Good day from Iberotel Palace. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warmest regards, Tarek Sanad General Manager Iberotel Palace |
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02.12.24
16:32
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
хороший ,спокойный отельчик
Dear Guest, Good day from Iberotel Palace. Thank you for taking the time to write about your experience about Iberotel Palace We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve. We apologize that you had such experience in our hotel. Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service. Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service. Best Regards Tarek Sanad General Manager |
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23.11.24
14:59
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Второй раз в этом отеле. И снова все понравилось.
Dear Guest, Good day from Iberotel Palace. Thanks so much for sharing your experience with us. We hope to see you again soon.” We really appreciate you taking the time to share your rating and comments with us. We look forward to seeing you again soon.” Thank you so much for taking the time to leave an excellent rating. We really appreciate your time. Best regards, Tarek Sanad General Manager |
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20.11.24
18:56
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Советую к посещению!!
Dear Guest, Good day from Iberotel Palace. Thanks so much for sharing your experience with us. We hope to see you again soon.” We really appreciate you taking the time to share your rating and comments with us. We look forward to seeing you again soon.” Thank you so much for taking the time to leave an excellent rating. We really appreciate your time. Best regards, Tarek Sanad General Manager |
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13.11.24
09:22
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Реальный отзыв
Dear Guest, Good day from Iberotel Palace. Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you. It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know. Once again, thank you for your support and for being a part of our community! Warmest regards, Tarek Sanad General Manager Iberotel Palace |
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11.11.24
16:36
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Очень комфортный и классный отдых
Dear Guest, Good day from Iberotel Palace. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warmest regards, Tarek Sanad General Manager Iberotel Palace |
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02.11.24
11:16
|
Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Highly recommended!!!
Dear Guest, Good day from Iberotel Palace. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Warmest regards, Tarek Sanad General Manager Iberotel Palace |
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02.11.24
11:13
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
В это место и правда хочется вернуться)))
Dear Guest, Good day from Iberotel Palace. Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you. It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know. Once again, thank you for your support and for being a part of our community! Warmest regards, Tarek Sanad General Manager Iberotel Palace |
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29.10.24
15:46
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Dear Guest, Good day from Iberotel Palace. Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Warmest regards, Tarek Sanad General Manager Iberotel Palace |
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10 комментариев |
Ответы пользователя на вопросы к отелям
13.03.24
09:43
|
Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Wi-fi бесплатный или есть все же ограничения???
Dear Guest, WIFI Free of charge Thank You |
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11.07.24
13:21
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Здравствуйте, подскажите пожалуйста, какая стоимость трансфера из аэропорта в отель ?
Dear Guest, Good day from Iberotel Palace. We do arrange for pickup service from the airport after receiving the details of your flight. This service is against charge with the cost of USD 23.00 per private car (one way). The hotel shuttle bus against 05.00 USD per person for one way and minimum two persons paying in order to proceed this service subject to the available from 09:00 AM till 09:00 PM please advise which service needed and waiting your confirmation |
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07.06.24
10:30
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Добрый день. Хотелось бы уточнить несколько моментов по отелю и концепции все включено, т.к. информация на разных сайтах разная. 1. Условия предоставления wi fi, бесплатно ли и сколько трафика? 2. Стоимость минибара и состав( где-то указано 2 бутылки воды бесплатно, где-то полностью платный минибар).Наличие точек выдачи бутилированной воды на территории отеля и ее стоимость? 3. Сейф бесплатный? 4. Смена пляжных полотенец в номере? 5. Момент с реставрацией в отзывах, есть ли стройка и ремонтные работы на территории в данный момент? 6. Хотелось бы тихий номер на 2 этаже с видом не на стройку и не на шумную улицу, лучше на сад внутри. Какую категорию номеров смотреть?7. Снимают ли браслеты в случае позднего выезда, т.е. в 12 часов дня?
Заранее благодарю Вас за ответ.
Dear Guest, Good day from Iberotel Palace. Further to your request, please let me seize this opportunity to thank you for your interest in JAZ HOTEL GROUP, especially for choosing Iberotel Palace Sharm El-Sheikh. - WIFI is free of charge - The Mini bar and snacks in the hotel are extra charge and you have 2 bottles of water free of charge in the room daily refiling and all hotel area covering - Safe Box is free of charge - the change towel beach daily if you need through HK - the are no construction in the hotel - the room on 2nd floor request we will do our very best availability will be subject to hotel availability with our confirmation to spare no effort to fulfill this request - Iberotel Palace offering to all guest in house to keep the All inclusive bracelets till the end of stay Thank You |
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22.07.24
10:25
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Добрый день! Мы будем у Вас в отеле с 04.08.24 по 11.08.24, большая просьба разместить нас в корпусе Шарм или Расмохамед если можно на 2 этаже подальше от дороги. Заранее благодарны. Номер брони 8291397.
Dear our valuable guests , Greetings from Iberotel Palace ... Let me seize this opportunity to thank you for your interest in Iberotel Palace, we look forward to welcoming you back soon at our pleasant hotel. As It is indeed a pleasure to have you staying with us, regarding your request please be informed that we took a note and will do our best to fulfill your request according to the hotel availability and booked room type. Once again thank you so much for your interest in Iberotel Palace and looking forward to welcoming you back soon. |
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09.07.24
20:54
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Благодарю за ответ! Еще вопрос о курении. Можно ли курить на пляже ? Можно ли курить на балконе или террасе номера?
Guest Guest, the smoking allowed on the open air areas excluding the dining open air Thank You |
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09.07.24
20:55
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Всем доброго дня! Скажите пожалуйста, кто то делал массаж в отеле? Может посоветуете массажиста хорошего?
Dear Guest, Good day from Iberotel Palace. we have SPA center Thank You |
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02.05.24
19:02
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Добрый день! Прилетаю к Вам в IBEROTEL PALACE 04 мая TOUR OPERATOR:ООО "Библио-Глобус ТК" № 116374304526. Буду очень признательна. если бы вы могли предоставить мне номер в корпусе Nuweiba или в Sharm El-Shekh на 2-м этаже. Заранее благодарю за ваше внимание и надеюсь на приятное проживание в вашей гостинице.
Dear Guest, appreciate receiving more details about your booking due to the above reference not at our system till now send me voucher No. Family name and First name arrival and departure Thank You |
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28.02.24
13:04
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Здравствуйте! Рассматриваем Ваш отель, как вариант отдыха в апреле. Подскажите, в каких корпусах и на каких этажах располагаются номера superior side sea view? Какой номер при бронировании нужно выбрать, чтобы он был на верхнем этаже, тихим (чтобы не было рядом вытяжек, моторов и т.п.) и с красивым видом? Заранее благодарна за ответ.
Dear Value Guests , Warm Greetings From Iberotel Palace . please be informed that superior side sea view rooms located in all hotel buildings and they are located on 2nd and 3rd floors and they are good choice for good view rooms |
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22.11.24
11:52
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Египет
Iberotel Palace - Adults Friendly 16 Years Plus
5*
Шарм Эль Майя
Здравствуйте! В скором времени планируем отдых в Вашем отеле. Скажите плжалуйста, лодка, которая курсирует от отеля на коралловый риф беслптаная?* Если да, необходимо каждый день записываться ?
Dear Ms. Anastasia, Greetings from Iberotel Palace ... the hotel provides shuttle boat to second coral beach daily with extra charges 10.00USD per person per visit , including one bottle of water and one soft drink and any extra beverages with extra charges . looking forward to welcoming you soon |