Была в отеле в августе 2019 Семьей с детьми
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Horrible
Good afternoon, we had such a situation that we were issued a fine of 3600 lire. Some people came to us that day and checked the room (there was nobody in the room), then we went to the guest services department and said that we had to pay this amount.
They wrote out a fine:
1) Broken plastic glass (there was an accident- my mom hit her head, and it is clear that we had to pay, we did not...
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