Лента публикаций пользователя

Dear Andrei, Thank you very much for your detailed review, your positive points and your critics, which we noted. As you mentioned, we throw back the algues into the sea, because it is forbidden to take it out. But of course we do our best to take all plastic and other garbage. Unfortunately the currents during these last weeks were not very good and all the dirt came to the beaches. We will see with our Chef to improve the cooking of the sensible foods, always taking into consideration the hygiene mesures and regulations. We are very sorry about the cockroaches in your room. We treat regularely, but the heat, heavy humidity and long closing periods made them appear. We would be very happy to welcome you soon again in our club and we hope to convince you to 100% of our offer and services. Your TUI MAGIC LIFE Africana Team

Dear Lyobov Thank you very much for your perfect review. We are very happy you had a perfect holiday with your family in our club, that your grandchildren found friends, you had a good time at the beach and the pools and enjoyed our food. It would be a pleasure to welcome you soon again in our club Your TUI MAGIC LIFE Africana Team

Dear Roman Thank you very much for your review. We noted your compliments and your critics and we will review them closely. Our Kitchen Staff is happy to prepare food for babies, please just ask during your next visit, tell them, which vegetable and meat or fruits should be done. Otherwise, the glasses are available in the pharmacies. Closest one is the night pharmacy, open from 20h00 - 08h00 in 5 minutes Walking distance. Our staff is trying the best to have conversation in russian language. We took some lessons and will continue to learn. Maike Assistant General Manager

Dear Vladimir and Alla, Thank you very much for your perfect review and your compliments to our staff and Entertainment. We are happy you enjoyed your stay and had the chance to discover the South of Tunisia, a very impressing sight! Looking forward to your next visit to TUI MAGIC LIFE Africana Maike Assistant General Manager

Dear Tatiana thank you very much for your very good comment. We are happy you had a good time in general, unfortunately with some days of waves and algues on the beach. In the meatime the club was renovated, all bathrooms have showers now and also additional doors in most family rooms. We would be very happy to welcome you soon again in our club TUI MAGIC LIFE Africana. Maike Assistant General Manager

Dear Marina Thank you very much for your perfect rating. We are happy you enjoyed your stay with us and we hope to welcome you soon again in our club TUI MAGIC LIFE Africana Maike Assistant General Manager

Dear Evgeni We always serve the fruit of the season, we don't have much importation in Tunisia, there is in a way only bananas and some apples. So the strawberry season starts in April to about end of May. In July, August you will find melon, watermelon, peaches, during the winter season mostly oranges, mandarines. The choice might not Always be big, but the taste is very good, because the fruit are ripe on the trees and not in the boxes as they would be if exported.

Dear Svetlana, Thank you very much for your review. We are very sorry to hear, that you did not enjoy your vacation as much as expected, but we thank you for your compliments to our staff, the club area, the beach and pools. We are also taking care about the shower problem, which we only found out after the renovation and during high season, it was nearly not possible to solve this out, but it will be done soon. We also noted your critics concerning the food offer and will see into it with our chef. Maybe one day in the future, you will decide to come back to Tunisia and to TUI MAGIC LIFE Africana Maike Assistant General Manager

Dear Anastasia Thank you very much for your most perfect review. We are happy that in general you had a pleasant stay with us. But we also noted your critics concerning the ants in the room and the kids entertainment. We will look into this more closely and will improve whatever possible. We would be happy to welcome you soon again in our club TUI MAGIC LIFE Africana Maike Assistant General Manager

Waterski is for free 2x per day and per person.