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Dear Guest, Thank you so much for taking the time to share your wonderful experience at Grand Palladium Colonial Resort & Spa. We’re thrilled to hear that you enjoyed your stay and that we were able to create a memorable vacation for you and your family. It’s heartwarming to know that you appreciated our efforts to integrate the hotel into the natural surroundings. The peaceful ambiance, lush vegetation, and diverse wildlife are indeed unique features of our resort. We’re delighted that you enjoyed the various activities and amenities, from our extensive sports program to our dedicated kids' clubs. We’re glad to hear that you found our food and beverage options to be exceptional. Our team works hard to provide a diverse and delicious culinary experience for our guests. And we’re happy that you found our Deluxe rooms comfortable and well-maintained. Your feedback is invaluable to us as we strive to continually improve our services. We hope to welcome you back to Grand Palladium in the future. Kind regards, Kenia Rodriguez Hospitality SR Advisor

Dear Guest, Thank you for sharing your wonderful experience at our Grand Palladium Colonial Resort & Spa! We are thrilled to hear that you had such an excellent time and that you found our food, facilities, and staff to be exceptional. We are especially delighted that you enjoyed our unique offerings, such as the fresh squeezed juices, the variety of wildlife, and the stunning beaches. We take pride in providing our guests with an unforgettable experience, and your kind words are a testament to our commitment. We appreciate your feedback about our green spaces and our shuttle service. We believe that it is important to provide our guests with a comfortable and relaxing environment, and we are glad that you found our amenities to be helpful. Thank you again for choosing Grand Palladium for your vacation. We hope to have the pleasure of welcoming you back soon! Kind regards, Kenia Rodriguez Hospitality SR Advisor

Dear Guest, Thank you for your great ranking. Happy you felt so warmly cared for by our team and that you enjoyed spending time at TRS Yucatan Hotel. We hope to have the chance to host you again. Kind regards, Kenia Rodriguez Hospitality SR Advisor

Dear Mr. Ivan, Thank you for choosing Grand Palladium Colonial Resort & Spa as your vacation destination and for the time you have invested in sharing your opinion. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us, so we'll be sure to address your concerns with our team moving forward. Also, we have also spoken to our Food & Beverages team in order to provide the immediate attention to your comments about food quality. We sincerely hope to have the opportunity to welcome you back in the future. Kind regards, Kenia Rodriguez, Hospitality Manager

Уважаемая Natalia, Позвольте поблагодарить Вас за столь подробный и положительный отзыв. Мы рады узнать, что Ваше проживание оставило у Вас только положительные впечатления! Мы невероятно рады были узнать, что Ваше проживание было комфортным и будем рады видеть Вас снова в Grand Palladium White Sand Resort & Spa. С уважением, Lizeth Arratia Hospitality Manager

Уважаемый Гость, Благодарим Вас за то, что Вы нашли время поделиться своими впечатлениями о нашем отеле. Нам очень приятно, что Вы остались довольны нашим сервисом. Большое спасибо за добрые слова в адрес нашего персонала, Я уверен, что они послужат хорошей мотивацией. Ждём Вас снова и надеемся, что Ваш следующий визит будет ещё приятнее чем предыдущий. Ждем Вас снова в TRS Yucatan! Kenia Rodriguez Hospitality Manager

Dear Guest, Thank you for choosing Grand Palladium Colonial Resort & Spa to spend your vacations and for sharing your opinion about your experience. It is great to know that you enjoyed our facilities, the gastronomy, the wildlife and your room. Likewise, we are glad to know you had the opportunity to visit some main tourist attraction of the Mayan Riviera. We hope to have the opportunity to host you again in the future. Kind regards, Lizeth Arratia Hospitality Manager

Заметный Юля, Спасибо, что оставили нас своими мыслями. Мы так рады, что они в подавляющем большинстве позитивны и не могут быть более взволнованы, чтобы получить все ваши добрые отзывы. Мы ценим эту замечательную обратную связь. Большое вам спасибо за то, что вы позволили нам узнать о вашем положительном опыте. Это действительно радость для нас, чтобы узнать обо всем, что вам понравилось на курорте, будь то красота собственности или время отдыха на пляже. Какую отличную новость вы планируете возвратить! Мы уже с нетерпением ждем возможности провести еще более захватывающее пребывание в следующий раз. Это было настоящее удовольствие снова служить вам в вашем мексиканском доме. С уважением, Kenia Rodriguez Hospitality Manager

Appreciable Юля, Thank you for leaving us with your thoughts. We are so glad that they are overwhelmingly positive and cannot be more thrilled to receive all of your kind Feedback. We appreciate this wonderful feedback. Thank you so much for letting us in on the details of your positive experience. It is truly a joy for us to learn about all that you enjoyed at the resort, whether that was the beauty of the property or the relaxing times had by the beach. What great news that you plan to return! We are already looking forward to providing you with an even more spectacular stay next time. It was a real pleasure serving you once more in your Mexican home. Kind Regards from Mexico, Kenia Rodriguez Hospitality Manager

Appreciable Юля, Thank you for leaving us with your thoughts. We are so glad that they are overwhelmingly positive and cannot be more thrilled to receive all of your kind Feedback. We appreciate this wonderful feedback. Thank you so much for letting us in on the details of your positive experience. It is truly a joy for us to learn about all that you enjoyed at the resort, whether that was the beauty of the property or the relaxing times had by the beach. What great news that you plan to return! We are already looking forward to providing you with an even more spectacular stay next time. It was a real pleasure serving you once more in your Mexican home. Kind Regards from Mexico, Kenia Rodriguez Hospitality Manager