Dear Mrs. Ivanova,

The kettle is free of charge, upon request we could arrange for you to have one in the room.
Should you have other questions please let us know.

Warm Regards,
Andreea Irimia
Guest Relations

Dear Mrs. Irina,

Thank you for contacting us. The wi-fi access is free of charge, you just have to ask our Reception desk for an access code.
Should you have further questions please contact us.

Warm regards,
Andreea Irimia
Guest Relations Dessole Dolphin Bay Resort

Здравствуйте, уважаемая Наталья! Благодарим Вас за обращение. Сообщаем Вам, что лежаки и зонтики на пляже предоставляются бесплатно. Ответ предоставлен Службой Front Office отеля Dessole Dolphin Bay Resort

Dear Mr. Petr,

We are sorry to hear that you will not be able to visit our Resort as mentioned in your previous message.
If you make a new reservation please send us the booking details and let us know, so we could make the proper arrangements for your arrival.


Warm regards,
Andreea Irimia
Guest Relations Dessole Dolphin Bay Resort

Dear Mr. Petr,

Thank you for choosing our Resort as your holiday destination. We would be happy to help with your request as soon as you provide us your reservation details : full name and booking dates.
Looking forward for your answer.

Andreea Irimia
Guest Relations Dessole Dolphin Bay Resort

Dear Mr. Petr,

Thank you for your prompt reply. As per our complimentary policy, we are more than happy to offer your wife on her birthday a fruit basket, a bottle of wine and a cake. Regarding your other request for a nice quiet room in the main building, we will try our best to accomodate this request according to our availability.
Should you have any other questions please feel free to contact us.
Have a safe trip to Crete and looking forward to meeting you.

Warm regards,
Andreea Irimia
Guest Relations Dessole Dolphin Bay Resort

Dear Mrs. Olga,

Thank you for choosing our Resort for your summer holidays. We are thrilled to welcome you and make your time here memorable.
As you know the weather is quite unpredictable so we cannot confirm the weather forecast provided by www.meteo.gr . However based on the website the temperature on your arrival will be around 23 - 25 degrees, sunny and clear skies. The sea temperature is around 23 degrees.
Our Resort has indeed an animation team, with a Russian speaking member.
Please feel free to contact us if you have more questions.
Have a safe trip to Crete and we are looking forward to meeting you.

Warm regards,
Andreea Irimia
Guest Relations Dessole Dolphin Bay Resort

Dear Mr. Maxim Beloborodov,

Thank you for choosing our Resort for your summer holidays. We are thrilled to welcome you and make your time here memorable.
As you know the weather is quite unpredictable so we cannot confirm the weather forecast provided by www.meteo.gr . However based on the website the temperature on your arrival will be around 24 - 26 degrees, sunny and clear skies. The sea temperature is around 23 degrees.
Please feel free to contact us if you have more questions.
Have a safe trip to Crete and we are looking forward to meeting you.



Warm regards,
Andreea Irimia
Guest Relations Dessole Dolphin Bay Resort

Dear Guests,

thank you for contacting us and for your confidence in our hotel. We would like to inform you that we accept credit cards for your extra consumptions in general. However since the SPA is a separate company you have to deal with them directly but they also accept credit cards.

hope we have helped you and remain at your disposal for any further questions

The Dessole Dolphin Bay Team

Dear Guests,

we are very glad and grateful that you are choosing again our hotel chain, we promise you that you will have another unforgetable experience by staying with us at Dessole Dolphin Bay. we assure you of our best attention and remain till June 7th to welcome you in our hotel

Dessole Dolphin Bay Team

Dear Guests,

we are happy you have chosen our hotel for your vacation, and with great pleasure we confirm a room in a quiet section of the hotel and a baby cot inside for your baby. A blender is available in the main restaurant and upon your arrival you may find our maitre d'hotel Maria or Sous maitre Despina to arrange for this request

looking forward to welcoming you

Dessole Dolphin Bay Team

we are thankful for replying to guests the accommodation tax which is 3 e. per room per day. Mini club is open and has Russian speaking staff

thank you again for your confidence

We will try to do the best we can according to our availability, but we would like to know in which name has been the reservation made (guests names). Looking forward to your reply. Best regards

An Overnight Stay Tax of 3 euro per room / per day, has been introduced this season by the Greek Ministry of Tourism. This Tax can be paid by cash or card at the hotel Reception.

Dear Guests

we are glad you are coming back to our property and will do our best to make you feel like at home, of course we will make the necessary compliments according to our standards upon your arrival

thank you and hope to see you soon

Yiannis Vasilakis