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41 +0 Прирост читательского охвата
за последние 30 дней
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1 comment
Vacation as a With family in August 2023
11.08.23 - 18.08.23
- Воздержалась
3.3
  • 4 accommodation
  • 3 service
  • 3 food
Mini-ratings
Doesn't affect the hotel's rating
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Оценка сервисов отеля автором

3.9 Services and maintenance quality
  • 3.0 Speed and quality of Internet connection(WiFi)
  • 4.5 Animation
  • 4.0 Polite and attentive staff
  • 4.0 Work of reception
4.1 Suitable for a holiday
  • 4.0 Business trip
  • 4.0 Family vacation with children
  • 4.0 With friends
  • 4.0 Couple
  • 5.0 If you only need to spend a night
  • 4.0 Party
  • 4.0 Quiet
4.0 Beach
  • 5.0 Comfortable number of holidaymakers
  • 4.0 Beach infrastructure
  • 4.0 Comfortable sea enterance
  • 3.0 Beach cleanliness
3.8 Children services
  • 3.0 Infrastructure for children
  • 4.5 Children animation
  • 4.0 Food for children
4.8 Location convenience
  • 5.0 By beach
  • 5.0 By places of entertainment - night clubs, cinema, etc
  • 5.0 Cafes, restaurants, shops
  • 4.0 By places of interest
3.4 Rooms
  • 3.0 Room air conditioning
  • 3.0 Room cleaning
  • 3.0 Quality of furniture, bathroom equipment
  • 4.5 Room soundproofing
4.5 Hotel infrastructure
  • 4.5 Hotel safety
  • 4.0 Restaurants and bars
  • 5.0 Comfortable parking
  • 4.5 Territory maintenance
Added: 14.12.2023 11:00
Статус отзыва: Mini-ratings - Doesn't affect the hotel's rating
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Комментарии к отзыву (1)

Dear Leroy,
Thank you for the great review of your recent stay at our hotel; Guest satisfaction is our number one goal, and there's nothing better than achieving that. We are glad that our hotel and staff were able to meet all your needs during your stay. Thank you for your lovely comments regarding the services you have received from our team members, we will be sure to share your kind words as we know it will make a big difference to them. We are also very happy to read about your complete satisfaction with the comfort of the room in which we have accommodated you and thank you for highlighting the beauty of our rooms to guarantee an unforgettable stay at our hotel. We thank you for your very kind words about our holiday team as they work tirelessly every day to entertain our guests during their stay with us, we will be sure to pass on your praise to them and we are sure they will be happy to know their efforts have been appreciated. We thank you again for this wonderful feedback, it was a pleasure to read it and we look forward to serving you again soon.
Sincerely,
Rehana Hotels and Resorts Management
customercare@rehanaresorts.com
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Лера
Kazakhstan
Astana
Проверенный аккаунт
Турист
Sign up: 19.02.2013
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