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Amarina Star Resort & Aqua Park 5*

Egypt Sharm-ash-Sheikh

Added from IP address Египта

Отзыв об отеле Raouf Star Hotel & Aqua Park (отель был переименован 01.04.23)
Vacation as a couple in March 2023
19.03.23 - 26.03.23
 - Do not recommend the hotel
2
  • 3 accommodation
  • 2 service
  • 1 food
LOCAL IP-ADDRESS
Doesn't affect the hotel's rating

big hotel with bad service and not well trained stuff

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i was in the hotel with my husband and the check in was not simple , i went to a rusty room with old twin bed and rusty bathroom i asked the man in the reception to help me to change the room with a king bed with sea view and he told me that it will cost me money for changing the room and he told me 30 dollars to change the room

he came to my room later and showed me the other room and take 30 $ from me

it was a bad experience from this situation

the hotel need more to be 5 star hotel and they need to get another staff to give a good service

i live in UK and i was in many hotels before but this hotel is different

i am very upset from what happen in my vacation

Оценка сервисов отеля автором

3.0 Services and maintenance quality
  • 3.0 Speed and quality of Internet connection(WiFi)
  • 3.0 Animation
  • 3.0 Polite and attentive staff
  • 3.0 Work of reception
1.9 Suitable for a holiday
  • 1.0 Business trip
  • 1.0 Family vacation with children
  • 1.0 With friends
  • 1.0 Couple
  • 2.0 If you only need to spend a night
  • 3.0 Party
  • 4.0 Quiet
3.3 Beach
  • 2.0 Comfortable number of holidaymakers
  • 3.0 Beach infrastructure
  • 4.0 Comfortable sea enterance
  • 4.0 Beach cleanliness
— Children services
  • — Infrastructure for children
  • — Children animation
  • — Food for children
4.0 Location convenience
  • 4.0 By beach
  • 4.0 By places of entertainment - night clubs, cinema, etc
  • 4.0 Cafes, restaurants, shops
  • 4.0 By places of interest
1.0 Rooms
  • 1.0 Room air conditioning
  • 1.0 Room cleaning
  • 1.0 Quality of furniture, bathroom equipment
  • 1.0 Room soundproofing
3.3 Hotel infrastructure
  • 4.0 Hotel safety
  • 3.0 Restaurants and bars
  • 4.0 Comfortable parking
  • 2.0 Territory maintenance
Added: 31.03.2023 21:29 from IP-address of Египта
Статус отзыва: LOCAL IP-ADDRESS - Doesn't affect the hotel's rating 680 characters in the review
All reviews of the hotel (14) Previous rate Next rate
mariana sava
Russia
Moscow
Не проверенный аккаунт
Турист
Sign up: 31.03.2023
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