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452 +0 Прирост читательского охвата
за последние 30 дней
Readership
1 comment
Vacation as a C маленькими детьми in June 2019
01.06.19 - 10.06.19
- Do not recommend the hotel
2
  • 1 accommodation
  • 2 service
  • 3 food
Complaint
Doesn't affect the hotel's rating
Проживание НЕ подтверждено документами

Ни когда в этот отель не приезжайте

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Не советую это пипец какой то, номера как камеры на стенах шуба кровати низкие как добуретки,около пляжа завод три трубы торчат просто огромные и дымят это ужас просто, еда так себе мы не привереды но скудно ,жена с ребёнком подхватили ротовирус пришлось ехать в город за лекарствами после вызывать врача в номер за вызов 25 евро отдали,отдали за этот отель 145000 на троих не стоит и 50000 отель даже на 4 не тянет, не приезжайте туда ни когда это ни отель а жопа

Added: 22.01.2020 10:44
Статус отзыва: Complaint - Doesn't affect the hotel's rating 464 characters in the review
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Комментарии к отзыву (1)

Dear Mr. Maksim,

We are sorry to hear that your stay with us was not satisfactory. Our entire staff is always working hard to ensure that our guests are experiencing the best holidays while staying with us.  Having said this, it is regretful you did not inform us on the spot that you are not satisfied with your room, as we are positive that our Reception team could have proposed an immediate solution for you and find another room. Regarding the food, we take great pride in welcoming international guests from all over the world, thus having many food themed nights in the main restaurant  as well as the traditional Greek evening in our Taverna by the beach, in order to please such a diverse group of guests. As we mentioned before our staff team is always open and available to our clients for their feedback, as well as dealing with specific food requests if our guests are having trouble in choosing what to eat. We appreciate your feedback and we would like to invite you to read the numerous and positive reviews from our guests who particularly appreciated the authenticity of our hotel's quality, atmosphere, services, cleanliness, animation etc.

Warm regards,
Andreea Irimia
Guest Relations 
Dessole Dolphin Bay Resort
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Максим
Russia
Nizhny Novgorod
Проверенный аккаунт
Турист
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