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Dear DMITRY SUFLIMOV, Greetings from Siva Grand Beach hotel We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel and let us express our regret to your good self for the inconveniences you have mentioned in these comments. However, it is a great opportunity for us to trace and recover any eventual weaknesses we might be encountering. Meanwhile, we do believe that the mentioned incidents resulted from some unusual shortfalls and do not really express how our service truly is. At Siva Grand Beach hotel, we always give a great attention to any comments or concerns raised by our guests, therefore we have thoroughly investigated all incidents reported by your good self, and we have immediately taken the necessary corrective actions Again the hotel Management is expressing its regret for the occurrence of any incidents that caused your dissatisfaction. Although, this stay did not meet your satisfaction, we sincerely hope that such experience will not deter you from returning to our hotel in the future. So we are looking forward to welcome you again on many more occasions soon.

It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best

It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best

It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best

It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best

you are welcome any time

It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best.