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Комментарии пользователя к отзывам
26.03.19
13:38
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Отдых от души👍
Thank you very much for sharing your comments with us We are delighted to know that you enjoyed your stay and the team helped you with your requests Best Regards Hotel Management |
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26.03.19
09:08
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
Отель Марина плаза бич Иордания.
Thank you very much for your comments. We will share your feedback with the hotel management team to work on and improve. If there is any thing you need please feel free to contact us at any time. Best Regards Hotel Management |
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26.03.19
09:05
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Хороший отель
Thank you very much for your comments. We are delighted to know that you came before and you enjoyed the stay and this was the reason for you coming back. Best Regards Hotel Management |
Ответы пользователя на вопросы к отелям
20.11.18
18:42
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Добрый день!
туристы отдыхали в вашем отеле с 08/11-18/11/2018. Забыли в номере №129 детскую куртку. Куртка лежала в детской кроватке. Куртка была в бэби коат подложена под головку. Прошу куртку оставить на ресепшн, в ближайшее время постараемся куртку забрать через других туристов.
Hello, Thank you for contacting us. We regret to inform you that nothing was found in room 129 on the departure date mentioned. Can you please double check with the clients as they might left it somewhere else around the property? However, we double checked all the found items but the jacket was not found as well. We thank you for your understanding. Kind regards, |
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17.11.18
13:43
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Здравствуйте, планируем к вам приехать в первых числах января 2019 ,есть ли в отеле и будет ли работать подогреваемый бассейн ? есть ли закрытый бассейн? на сайтах разная информация
Dear valued guest, thank you for choosing our resort during your upcoming stay in Aqaba. Kindly be informed that the outdoor pools are available and will be heated in January. Should you need any further information, please feel free to contact us. Thank you Bassam |
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17.11.18
13:54
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день! Подскажите, пожалуйста, если отдыхать будут 2 взрослых и 1 ребенок 4 лет, обязательно ли брать доп. кровать за плату, если ребенок будет спать на кровати со взрослыми.
Dear Tatyana, Greetings from Marina Plaza Tala Bay, Kindly be informed that we always suggest to book extra bed for any kid below 12 years as it's more suitable to use his own bed instead of sharing the exist bed. Should you need more information, please feel free to contact me. Thank you Bassam |
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17.11.18
15:03
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
Здравствуйте. Прилетаем к вам семьей два взрослых и двое детей тур оператор выкупил два номера с 22 декабря по 29 . Огромная просьба чтобы номера были по соседству рядом . Заранее большое спасибо
Dear Alexandra, good day to you, Can you please provide more information about this booking in order to make sure connected rooms will be allocated for our valued guests. Looking forward to hear from you. Thank you, Bassam |
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12.12.18
00:59
|
Jordan
Marina Plaza Tala Bay
4*
Aqaba
Добрый день! Подскажите, есть в отеле детская анимация? Спасибо.
Hello George, Kindly be informed that the animation team is available in our resort and they do have kids activities as well. Thanks! |
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17.12.18
12:43
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Добрый день. Вопросы по двум ващим отелям, этому и Марина плаза.
Если мы приедем с 10 января, будут ли в это время обогреваться бассейны?
Второй вопрос - есть ли wifi, бесплатный или платный? Если есть, то сколько стоимость и как качество? Спасибо.
Dear Vladimir, Kindly be informed that the pools are heated (if needed) in both properties during winter season. As for the WiFi; available free of charge in Tala Bay Resort Aqaba in all areas. in Marina Plaza, only available within the lobby area free of charge as well. Thanks! |
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01.12.18
12:42
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Скажите какая температура воды в бассейне? Можно в данный момент купаться?
Hello! Kindly be informed that pools temperature is good to swim during the day, it's about 26-28 degree. Thanks! |
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16.01.19
13:21
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Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Colleagues, hello.
in the period 01/20/2019-31.01.2019 tourists will live:
YUKHANOVA TAMILLA, YUKHANOVA ELZA, SHARIIA NIKO
please provide a number:
- two beds + extra bed
- first floor with terrace, the tourist YUKHANOVA TAMILLA has problems with his feet
Hello Olga, Thank you for your message. Well received and noted as requested, subject to availability. Thanks! |
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19.01.19
16:04
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Colleagues, hello.
in the period 26/01/2019-02/02/ 2019 tourists will live:
LAPAEVA IRINA, LAPAEV ALEKSANDR, LAPAEVA MARIIA
please provide a number:
- two beds + extra bed
- second floor with balcony
Thank you!
Hello Olga, Well received and confirmed as requested. Thanks! |
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26.03.19
13:42
|
Jordan
Grand Tala Bay Resort Aqaba
5*
Aqaba
Уважаемый представитель отеля, подскажите пожалуйста, предусмотрен ли в Вашем отеле ранний завтрак или ланч-бокс в случае выезда на экскурсию в 5:30 по системе "all inclusive"?
Thank you very much for your question. Our breakfast start as of 07:00 am till 10:30 am, more than that it will be with charge. Best Regards |
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