Name: Lotte Hotel Moscow 5*
Address: Новинский бул., д. 8, стр. 2, Москва, 121099, Россия, Новинский бул., д. 8, стр. 2, Москва, 121099, Россия, Russia
Telephone: +7 495 745 1000
Price range: Точную стоимость смотрите на сайте в разделе "Номера"
Rating: 4.73

Andrei Tchanturia Tourist

1 10

3.8

13:03 26.12.23

Mini-reviews

Visited the hotel in With colleagues

Abstain

Presidential Suite does not correspond to high class level

I've been wanting to write a review for a long time, but I didn't have the free time.

This year, at the invitation of colleagues from Moscow,

I visited this hotel, the presidential suite.
I designer and see the nuances.

This is a very expensive room, but the bathroom looks terrible.

The flushhandle on the toilet is missing
The handshower are in different finnish.
The...

3.8

2 accommodation

5- service

5 food

10

Лео Tourist

27 6935

5

23:12 08.12.21

Visited the hotel in With colleagues

I recommend

also voted hotel services

5

5 accommodation

5 service

Room only

5.0 Hotel infrastructure

5.0 Hotel safety

— Territory maintenance

5.0 Restaurants and bars

— Comfortable parking

5.0 Services and maintenance quality

— Animation

5.0 Polite and attentive staff

5.0 Work of reception

5.0 Speed and quality of Internet connection(WiFi)

4.8 Rooms

4.5 Room soundproofing

5.0 Quality of furniture, bathroom equipment

— Room air conditioning

5.0 Room cleaning

5.0 Suitable for a holiday

5.0 Business trip

— If you only need to spend a night

5.0 Couple

5.0 With friends

— Family vacation with children

— Quiet

— Party

— Children services

— Children animation

— Infrastructure for children

— Food for children

5.0 Location convenience

5.0 By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

5.0 By places of interest

1

Илья Медовой Tourist

2 16

5

12:00 06.12.21

Mini-ratings

Visited the hotel in September 2021 Business trip - solo

I recommend

5

5 accommodation

5 service

5 food

5

Nadezhda Korsheva Tourist

6 3173

5

16:14 29.03.20

Review

Visited the hotel in November 2018 With colleagues

I recommend

Отель премиум-класса

Летала в командировку, и уже с входа в отель попадаешь в параллельную реальность, где тебя встречает швейцар, помогает с чемоданами. В холле очень красивый интерьер, очень красиво украсили к Новому Году елку и очень красивая лестница, которая ведет на второй этаж, которая тоже была вся украшена. На ресепшн приветливый персонал, готовый ответить на любые вопросы. Партье доносит все чемоданы до...

+5 photos

also rated hotel services

5

5 accommodation

5 service

5 food

5.0 Hotel infrastructure

5.0 Hotel safety

5.0 Territory maintenance

5.0 Restaurants and bars

5.0 Comfortable parking

4.8 Services and maintenance quality

4.0 Animation

5.0 Polite and attentive staff

5.0 Work of reception

5.0 Speed and quality of Internet connection(WiFi)

5.0 Rooms

5.0 Room soundproofing

5.0 Quality of furniture, bathroom equipment

5.0 Room air conditioning

5.0 Room cleaning

4.7 Suitable for a holiday

5.0 Business trip

5.0 If you only need to spend a night

5.0 Couple

5.0 With friends

5.0 Family vacation with children

5.0 Quiet

3.0 Party

4.3 Children services

4.0 Children animation

4.0 Infrastructure for children

5.0 Food for children

5.0 Location convenience

5.0 By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

5.0 By places of interest

57

Константин Tourist

22 8789

3.5

13:40 12.11.19

Review

Visited the hotel in September 2019 With family

I recommend

Сам отель очень красивый, номера хорошие в которых есть...

Сам отель очень красивый, номера хорошие в которых есть всё для удобного размещения, выбрали стандартный номер с видом на внутренний двор. По уборке всё отлично. Интернет работает хорошо. По питанию не подскажу, рано уезжали и поздно возвращались, но уверен всё на хорошем уровне.
Посещали спа, довольно таки хороший, но не очень большой например как в 4 сизонс.
Был один нюанс который оставил...

3.5

5 accommodation

2 service

Room only

77

Павел Tourist

9 2 1590

4.8

17:49 14.10.19

Gratitude

Visited the hotel in October 2019 Business trip - solo

I recommend

Отличный отель

Останавливаюсь в этом отеле во второй раз. Уровень обслуживания очень высок. Есть конечно небольшие недостатки: не много потерта мебель, но в целом все на высоком уровне. За такие то деньги ))

also voted hotel services

4.8

5 accommodation

5- service

5 food

4.8 Hotel infrastructure

5.0 Hotel safety

4.5 Territory maintenance

5.0 Restaurants and bars

4.5 Comfortable parking

5.0 Services and maintenance quality

— Animation

5.0 Polite and attentive staff

5.0 Work of reception

— Speed and quality of Internet connection(WiFi)

4.8 Rooms

5.0 Room soundproofing

4.5 Quality of furniture, bathroom equipment

5.0 Room air conditioning

4.5 Room cleaning

4.9 Suitable for a holiday

5.0 Business trip

5.0 If you only need to spend a night

5.0 Couple

5.0 With friends

5.0 Family vacation with children

5.0 Quiet

4.0 Party

4.0 Children services

— Children animation

4.0 Infrastructure for children

4.0 Food for children

5.0 Location convenience

— By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

5.0 By places of interest

15

Evgeny Pulman Tourist

4 2

5

18:32 30.08.19

Visited the hotel in couple

I recommend

also voted hotel services

5

5 accommodation

5 service

Room only

— Hotel infrastructure

— Hotel safety

— Territory maintenance

— Restaurants and bars

— Comfortable parking

5.0 Services and maintenance quality

— Animation

5.0 Polite and attentive staff

5.0 Work of reception

— Speed and quality of Internet connection(WiFi)

5.0 Rooms

— Room soundproofing

— Quality of furniture, bathroom equipment

— Room air conditioning

5.0 Room cleaning

5.0 Suitable for a holiday

— Business trip

— If you only need to spend a night

— Couple

— With friends

— Family vacation with children

5.0 Quiet

— Party

— Children services

— Children animation

— Infrastructure for children

— Food for children

5.0 Location convenience

— By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

— By places of interest

1

Евгения Tourist

12 2771

5

15:51 06.11.18

Gratitude

Visited the hotel in November 2017 Solo trip

I recommend

Великолепный отель!

Если есть возможность, то только этот отель. Цена качество соответствуют на 100%
Рекомендую! Для девочек, зона SPA, это просто сказка...

5

5 accommodation

5 service

5 food

26

Татьяна Терентьева Tourist

12 4895

5

17:37 24.06.18

Visited the hotel in With colleagues

I recommend

also rated hotel services

5

5 accommodation

5 service

Room only

4.5 Hotel infrastructure

4.0 Hotel safety

4.0 Territory maintenance

5.0 Restaurants and bars

5.0 Comfortable parking

4.8 Services and maintenance quality

— Animation

4.5 Polite and attentive staff

5.0 Work of reception

5.0 Speed and quality of Internet connection(WiFi)

5.0 Rooms

5.0 Room soundproofing

5.0 Quality of furniture, bathroom equipment

5.0 Room air conditioning

5.0 Room cleaning

5.0 Suitable for a holiday

5.0 Business trip

— If you only need to spend a night

— Couple

— With friends

— Family vacation with children

5.0 Quiet

— Party

— Children services

— Children animation

— Infrastructure for children

— Food for children

— Location convenience

— By places of entertainment - night clubs, cinema, etc

— Cafes, restaurants, shops

— By places of interest

1

Roman Tourist

1 99

1

00:37 24.12.16

Complaint

Visited the hotel in December 2016 With friends

Do not recommend

Отвратительныы отель

Lotte отвратительный отель !!!не рекомендуем приехали в гости к знакомому вдруг на нас вызывают полицию и просят оплатить его счёт!!!!

1

1 accommodation

1 service

1 food

99

Елена Хрипкова Agent

132 85284

4.5

14:02 02.08.16

Visited the hotel in With friends

I recommend

also rated hotel services

4.5

5 accommodation

4 service

Room only

4.8 Hotel infrastructure

5.0 Hotel safety

4.0 Territory maintenance

5.0 Restaurants and bars

5.0 Comfortable parking

4.8 Services and maintenance quality

4.0 Animation

5.0 Polite and attentive staff

5.0 Work of reception

5.0 Speed and quality of Internet connection(WiFi)

5.0 Rooms

5.0 Room soundproofing

5.0 Quality of furniture, bathroom equipment

5.0 Room air conditioning

5.0 Room cleaning

4.6 Suitable for a holiday

5.0 Business trip

5.0 If you only need to spend a night

5.0 Couple

4.0 With friends

4.0 Family vacation with children

4.5 Quiet

5.0 Party

3.7 Children services

3.0 Children animation

3.0 Infrastructure for children

5.0 Food for children

5.0 Location convenience

5.0 By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

5.0 By places of interest

1

elviravadimovna-741 Tourist

5 2

5

11:49 19.06.16

Visited the hotel in With colleagues

I recommend

also voted hotel services

5

5 accommodation

5 service

Room only

5.0 Hotel infrastructure

5.0 Hotel safety

5.0 Territory maintenance

5.0 Restaurants and bars

5.0 Comfortable parking

5.0 Services and maintenance quality

5.0 Animation

5.0 Polite and attentive staff

5.0 Work of reception

5.0 Speed and quality of Internet connection(WiFi)

5.0 Rooms

5.0 Room soundproofing

5.0 Quality of furniture, bathroom equipment

5.0 Room air conditioning

5.0 Room cleaning

5.0 Suitable for a holiday

5.0 Business trip

5.0 If you only need to spend a night

5.0 Couple

5.0 With friends

5.0 Family vacation with children

5.0 Quiet

5.0 Party

5.0 Children services

5.0 Children animation

5.0 Infrastructure for children

5.0 Food for children

5.0 Location convenience

5.0 By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

5.0 By places of interest

1

Дмитрий Tourist

5 8 295

5

07:26 04.04.16

Visited the hotel in Solo trip

I recommend

also voted hotel services

5

5 accommodation

5 service

Room only

4.8 Hotel infrastructure

5.0 Hotel safety

5.0 Territory maintenance

4.0 Restaurants and bars

5.0 Comfortable parking

4.8 Services and maintenance quality

5.0 Animation

5.0 Polite and attentive staff

5.0 Work of reception

4.0 Speed and quality of Internet connection(WiFi)

5.0 Rooms

5.0 Room soundproofing

5.0 Quality of furniture, bathroom equipment

5.0 Room air conditioning

5.0 Room cleaning

5.0 Suitable for a holiday

5.0 Business trip

5.0 If you only need to spend a night

5.0 Couple

5.0 With friends

5.0 Family vacation with children

5.0 Quiet

5.0 Party

5.0 Children services

5.0 Children animation

5.0 Infrastructure for children

5.0 Food for children

5.0 Location convenience

5.0 By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

5.0 By places of interest

1

Лариса Бандурина Tourist

14 5156

5

17:19 02.12.15

Visited the hotel in With colleagues

I recommend

also rated hotel services

5

5 accommodation

5 service

Room only

4.8 Hotel infrastructure

5.0 Hotel safety

4.5 Territory maintenance

5.0 Restaurants and bars

4.5 Comfortable parking

4.8 Services and maintenance quality

— Animation

5.0 Polite and attentive staff

5.0 Work of reception

4.5 Speed and quality of Internet connection(WiFi)

5.0 Rooms

5.0 Room soundproofing

5.0 Quality of furniture, bathroom equipment

5.0 Room air conditioning

5.0 Room cleaning

5.0 Suitable for a holiday

5.0 Business trip

5.0 If you only need to spend a night

5.0 Couple

5.0 With friends

5.0 Family vacation with children

5.0 Quiet

— Party

— Children services

— Children animation

— Infrastructure for children

— Food for children

5.0 Location convenience

— By places of entertainment - night clubs, cinema, etc

5.0 Cafes, restaurants, shops

5.0 By places of interest

1

Анастасия Козлова Tourist

1 243

4.7

23:31 13.04.15

Gratitude

Visited the hotel in March 2015 Solo trip

Abstain

Прекрасный отель! Единственный недостаток я обнаружила...

Прекрасный отель! Единственный недостаток я обнаружила при посещении спа-центра. У меня возникла проблема, которую не могла решить администратор и я попросила пригласить менеджера. К сожалению, кроме высокомерного выражения лица менеджера Марины я больше ничего не увидела:((( абсолютный непрофессионализм. Осадок остался. В остальном, все службы отеля работали очень хорошо. Но, из-за этой...

4.7

5 accommodation

4 service

5 food

243

Александр Немакин Tourist

1 369

5

10:39 08.01.15

Review

Visited the hotel in January 2015 With family

I recommend

Отдыхали в этом отеле с семьей в рождественские каникулы...

Отдыхали в этом отеле с семьей в рождественские каникулы. Очень все понравилось, обслуживание на высшем уровне, завтраки очень вкусные и разнообразные. Современные , уютные, хорошо оборудованные номера достойные пяти звезд!!! Все пожелания выполнялись по первой просьбе! Хочется сказать огромное спасибо обслуживающему персоналу и менеджменту отеля! Советуем посетить этот замечательный отель тем...

5

5 accommodation

5 service

5 food

369

Татьяна Терентьева Tourist

12 4895

4.7

21:38 21.05.14

Review

Visited the hotel in April 2012 With colleagues

I recommend

Ну что сказать....пять есть пять. С Новоотелями и...

Ну что сказать....пять есть пять. С Новоотелями и Мариотами не сравнить. Номера и их отделка безукоризненны, декоративные подушки с кровати хотелось увезти, на память)))). Плазменная панель внушала))). Ванная комната с её милыми прибамбасами в виде тёпленького сиденья для унитаза, английской солью для ванны и прочими милыми мелочами радовали. Горничные азиатки милы, услужливы и незаметны....

4.7

5 accommodation

4 service

5 food

438