The hotels usually provide different kinds of small presents for guests who have any sort of memorable occasions during their stay - for example, some hotels gift souvenirs with hotel’s symbols to their regular guests, or provide a cake and champagne to guests on their birthdays. Newlyweds and honeymooners typically have their room decorated, as well as receive fresh fruit and a bottle of wine or champagne on arrival. Rules and regulations for providing compliments are different in every hotel and depend on the hotel’s concept, therefore questions related to compliments are fully in the competence of the hotel’s representatives. Please note that you should provide information about your upcoming memorable date on the stage of booking.
Compliments for regular guests
Для постоянных гостей есть программа лояльности Бонусная карта. Для каждого онлайн-бронирования через http://falkensteiner.com или прямого бронирования через отеля вы получаете 3 очков за 1- €, зачисленные на ваш бонусный счет. При бронировании через туристическое агентство - просто начисляются кредиты на дополнительные траты (напитки, массажи).
