Our Antalya trip to celebrate two birthdays in the family, one of which was our baby's first, led us into a detailed search for a baby-friendly accommodation. Anyone with kids will understand the nervousness around taking your first trip with them as a baby, especially after they start eating solids! After some research and website scanning, we narrowed it down to two resorts we liked so we thought we'd just make sure they understand our requirements and sent our enquiries about baby food availability at the resort. We finally chose Kaya Palazzo who had the most prompt, comprehensive response and it was probably then that we realised we had a winner and we were not disappointed.

From the first day, Kaya Palazzo's Guest Experience team took charge and made sure everything and absolutely everything was taken care of. They set up a WhatsApp group chat dedicated to us so all we had to do was message them what we needed and it was delivered to us promptly. They not only offered to prepare our baby's meals according to our requirements, but also asked if we had our recipes that we’d like them to prepare from. We were surprised they offered this and we happily shared our recipes which they executed well at each meal time.

Special applause for Dilyara who organised our birthday celebrations and saw through each and every detail from finalising their beautiful patisserie as the venue for the celebration to arranging the onsite photographer to the special birthday cakes on both birthdays. Veronika, Alina, Alexander and Ege, also from the Guest Experience team, played huge part in our daily comfort including ensuring our baby's food was ready fresh when we needed it, that her midnight and daily special milk needs were delivered to our room quickly and efficiently, even so far as to have the mini club (for babies) opened out of hours on our request.

Their on-site facilities cover everything and there is very little that you can't find within the resort including some very trendy shopping outlets, souvenir shops, a variety of restaurants, a range of spa and beauty treatments, jacuzzi, sauna, indoor swimming pools (including one for the baby!), a private beach (these above are all that we explored so can vouch for it). Plus, the resort is so well-maintained with excellent service from every department.

There are not many resorts I can count on wanting to go back to only to enjoy the hospitality but Kaya Palazzo in Belek (Antalya) is the one on top of my list. I learnt that the weather, the crowd and the whole vibe of the place transforms during the summer season and it is worth experiencing... I might just take them up on that!