13.05.13
16:32
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Египет
Cataract Layalina Resort
3*
Наама Бей
Кошмар!
OK... Let's go step by step. First time I had a room on the second floor with the view on a market street. Sorry I don't remember the number but I bet you have. You can go and check that room, you'll see what is going on. I didn't say that the room is dirty and the furniture is broken. I said that the AC didn't work, the TV didn't work, and I had no water in the bathroom. I came to the lobby with my problems, the receptionist said that he can't do anything, of-course I asked him that i want to talk to the general manager, he said that the hotel has nobody on duty except him to help me. Then, you're asking me why did I stay in room like that - what else I could do? I paid for a week. What do you want me - to stay outside? or to sleep on a street? I give you one advise - if you want tourists to come to your hotel you should definetely improve the servise quality!!! As for me - you will never again see me in DESSOLE!
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