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Yes you may purchase upgrade upon arrival with several rooms option available, upgrading will depends on rooms availability.

Dear Guest, We had our renovation in 2017 and the property looks more updated. Regards, Andrew A. Swatdipakdi General Manager

Dear Noviy Urengoy, Yes, you can smoke on site where smoking is permissible. Regards, Andrew Swatdipakdi General Manager

Dear Magnitogorsk, It is not a problem at all, it was only an isolated case. Andrew Swatdipakdi General Manager

If you are booking and paid by De Luxe, you can ask the agent the room type you want. Alternatively you can book the room directly with us and pay for the room upon check in.

First of all please send us your booking details for us to look up in our system of what room type you have booked. We need your booking number. Yes, you can book for a seaview room. After seeing your booking details we are able to confirm what the additional surcharge will be.

Thank you,

Happy to confirm the accommodation for two twin rooms. All is in order. Regards, Andrew A. Swatdipakdi General Manager