Лента публикаций пользователя

Dear Irina, First of all, receive this cordial greeting from the entire Grand Sirenis Team. thank you for your wonderful review of your recent experiences at the Grand Sirenis Riviera Maya. I do believe that customer feedback is the most valuable source of information and your suggestions have been carefully read by me and transferred to each department responsible. We really appreciate that you took time of your day to make us this review. For us, it is so value the importance that our guests put in the reviews; means you are committed in the same way that we are, pursuing the same objective: the satisfaction from our guests. It has been of my pleasure to read your review. You have given a complete and punctual mention of every aspect of the hotel. We have a uniform line in the quality of food presented in the A la Carte Restaurants and the buffets. Finally, allow me to reiterate our eternal gratitude for the time dedicated to this review and for the time you will spend reading the feedback. I know you put in your comment that usually your family and you do not return to the same place for a second time, but It will be a pleasure to welcome you back at Grand Sirenis Riviera Maya or any Sirenis resort. Hopefully, your son is okay right now and he can have enjoyed their trip after the incident with his ears and hopefully your insurance can make the pay por the situation. Finally, let me give the thanks again for your amazing review and we hope to see you again very soon. Kind Regards, Mónica Garcia Assistant Manager

Dear EkSoli, First of all, we are so grateful that you took your time to write us this opinion. We are very thankful to you that you decided to choose our Resort. We really appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. We are really glad to read that you enjoyed everything about your stay, and we thank to you to notice all the effort that every employee put in their activities. We hope you see you again next time having another really amazing vacation. Kind Regards, Monica Garcia Assistant Manager

Dear Oksana, First of all, we are so grateful that you took your time to write us this opinion. We are very thankful to you that you decided to choose our Resort. We really appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. We are really glad to read that you enjoyed everything about your stay, and we thank to you to notice all the effort that every employee put in their activities. We hope you see you again next time having another really amazing vacation. Kind Regards, Monica Garcia Assistant Manager

Dear Victoria, First of all, have a cordial greeting and we hope you are well. For the Grand Sirenis Riviera Maya Resort & Spa, it is very important to receive the comments of our guests and inform them that we have received them and give them feedback to be in constant communication and to be able to detect their needs. Thanks for taking the time to send us this score and we hope to see you soon. Kind Regards, Monica García Assistant Manager

Dear SvetlanaS, First of all, we are so grateful that you took your time to write us this opinion. We are very thankful to you that you decided to choose our Resort. We really appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. All your comments and suggestions will be taken in consideration and I will pass the information to the corresponding areas. I am glad to read that in general you had a great experience with us. I hope it is not the last time we see you at the resort, and with great joy we are waiting for you very soon. Kind Regards, Monica Garcia Assistant Manager

Dear Maria, First of all, receive this cordial greeting from the entire Grand Sirenis Team. thank you for your wonderful review of your recent experiences at the Grand Sirenis Riviera Maya. I do believe that customer feedback is the most valuable source of information and your suggestions have been carefully read by me and transferred to each department responsible. We really appreciate that you took time of your day to make us this review. For us, it is so value the importance that our guests put in the reviews; means you are committed in the same way that weare, pursuing the same objective: the satisfaction from our guests. It has been of my pleasure to read your review. You have given a complete and punctual mention of every aspect of the hotel. Finally, allow me to reiterate our eternal gratitude for the time dedicated to this review and for the time you will spend reading the feedback. It will be a pleasure to welcome you back at Grand Sirenis Riviera Maya or any Sirenis resort. All your comments and suggestions will be taken in consideration and I will pass the information to the corresponding areas. Finally, let me give the thanks again for your amazing review and we hope to see you again very soon. Kind Regards, Mónica Garcia Assistant Manager

Dear Vadim, First of all, have a cordial greeting and we hope you are well. For the Grand Sirenis Riviera Maya Resort & Spa, it is very important to receive the comments of our guests and inform them that we have received them and give them feedback to be in constant communication and to be able to detect their needs. Thanks for taking the time to send us this score and we hope to see you soon. Kind Regards, Monica García Assistant Manager