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Thank you for taking the time to share your detailed feedback on our hotel. We are glad that you had chosen to stay with us and happy to read that you and your family have enjoyed your experience throughout your holiday. Your kind acknowledgment of our team members is much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests and it is always encouraging to receive such appreciation. Once again, thank you for staying with us and we look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel. Kind regards, Guest Relations