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Dear Karolina, Thank you for the feedback. We are sorry to hear that your stay with us was not up to your expectations. We would very much like to hear more specific feedback about your stay and possibly make it up for you. Kindly ask you to contact me directly: rasmus-rai.kuuspu@rezidorparkinn.com Sincerely yours, Rasmus-Rai Kuuspu Revenue & Reservations Manager

Dear Maria, Thank you very much for staying in our hotel and for taking the time to submit positive feedback. We are glad to hear that you liked our hotel and services. We regret that you did not give as a chance to change the room for you in case it was a bit cold for you. Welcome back! Sincerely yours, Rasmus-Rai Kuuspu Revenue & Reservations Manager

Dear Olga, Thank you very much for your positive comments. We are very glad to hear that you enjoyed your stay with us and that you liked the hotel and its location. We hope to welcome you in our hotel again very soon! Happy New Year! Sincerely yours. Rasmus-Rai Kuuspu Revenue & Reservations Manager