Dear Mrs Natalya, "Kalimera" - Good Morning from Crete! In reply to your message we are happy to confirm that we have kept a note with your bookings and shall do our utmost to provide rooms nearby in the upper floor. You may use the pool-towel-service which is offered at the Spa Reception (Mondays-Saturdays 10-18 hrs) against the charge of 2 Euro per towel, independently how long you may use it. We are happy to have the pleasure of welcoming you soon and remain, with sunny regards from Crete, Guest Relation Department Blue Bay Resort Hotel

Добрый вечер! Есть в ресторане, нельзя в майках и в коротких шортах

Нельзя приходить в ресторан в купальниках и пляжной одежде. Но многие приходят в коротких шортах, юбках до "некуда уже". Поэтому из уважения к окружающим одеваться лучше прилично) по отелю можно ходить в парео. ТК бассейн рядом :)

Можно найти диетическое в меню, каши нету, но есть микроволновка. Для детей можно найти что покушать

Dear valued Guest,
"Kalimera" - Good Morning from Blue Bay Resort Hotel!

In reply to your query please note that for health & safety reasons we do not provide such services.

Kind regards,

Customer Relationship Department
Blue Bay Resort Hotel

DearЕкатерина
"Kalimera" - Good Morning from Blue Bay Resort Hotel!

We have heard with great pleasure, that we shall have the privilege of welcoming you on the 6th of June.

In regard to your late arrival it shall be with pleasure that we arrange some snack (sandwich, fruit & water) for you.
It would assist us, if you could provide us with your reservation details referring to lead-name, booking number, tour operator and approximate time of arrival by e/mail to reservations@bluebay.gr.

Further we are happy to advise, that you may order excursion baskets at the front desk early in time, latest a day in advance.

There is also a public bus station just outside the hotels entrance, which is going to Heraklions bus stations. From there you will find local busses in all directions.

A free mini bus shuttle is offered at 5 set times to the next public beach, Mononaftis Bay, which, due to the slope location, is like below the Blue Bay Resort hotel.

Pool towels are available at charge of 2€ for each purchase.

We shall be pleased welcoming you soon to the Blue Bay Resort hotel and remain,

Yours faithfully,
Customer Relationship Department
Blue Bay Resort Hotel

Dear valued Guest,
Kalimera Good Morning from Blue Bay Resort Hotel!

We have heard with great pleasure, that we shall have the privilege of welcoming you and your fiancé on the 13th of July.

Provided you inform our reservations department (reservations@bluebay.gr) referring to your reference number, lead name & tour operator, we, of course, will keep a note in regard to your merely request. It shall be with pleasure to fulfil your room allocation request as far as possible, although this is subject to availability and of course the room category booked.

Regarding trips, tours, rental boats, cars and similar, please note that most likely, in case you have booked through a tour operator, your local representative will invite you for a welcome cocktail shortly after arrival in the hotel and will inform you of actual tours, schedules, prices etc.
On the other hand, it is with pleasure, that as part of our guest services, the front desk & guest relation team will provide you with available information's from various providers.

We shall be pleased welcoming you to the Blue Bay Resort Hotel in July and remain,

Faithfully yours,

Customer Relationship Department
Blue Bay Resort Hotel

Dear Nataliza Samara ,
"Kalimera" - Good Morning from Blue Bay Resort Hotel!

We have heard with great pleasure, that we shall have the privilege of welcoming you to the Blue Bay Resort Hotel at the end of of May.

In answer to your query kindly be informed that actual check out time is 12.00 o'clock noon and a check-out extension is subject to availability and extra charge. You are kindly requested to find out possibilities with the front desk the day prior to your departure, however, could also contact the reservations department, reservations@bluebay.gr, to name your merely request and it is our pleasure to keep a note with your booking in this regard.

Further, kindly be informed, that departing guests are welcome to use the luggage storage room until their departure free of charge, as well as the shower/changing facility (upon reservation) until 18:00 hrs at the day of departure.

Additionally you can also make your lunch arrangements for the departure day with our reception desk who will be able to activate this service complimentary since you will not use it on your day of arrival.

We shall be pleased to welcoming you as guests to the Blue Bay Resort Hotel this summer and remain,

Yours faithfully,

Customer Relationship Department

Ответ предоставлен Alexandraki Argiro, сотрудником Reservations отеля Blue Bay Resort Hotel: «Здравствуйте, Эльвира! Благодарим Вас за обращение. Сообщаем Вам, что трансфер до бухты "Mononaftis" осуществляется 5 раз в день.» С уважением, специалист сервиса "Помощник TopHotels".

Ответ предоставлен сотрудником -Valarakis S.- Службы Customer Relationship Department отеля BLUE BAY RESORT HOTEL 4*:
"Здравствуйте, уважаемая Юлия! Благодарим Вас за обращение. Сообщаем Вам, что программа для анимации и развлечений предлагается с середины июня до середины сентября. После этого программа зависит от загруженности отеля, а также от погодных условий. Детский клуб (для детей от 5 до 12 лет), однако, скорее всего, будет закрыт до 3 октября.».
С уважением, специалист сервиса "Помощник TopHotels".

Dear valued Guests,
"Kalispera" - Good day from Blue Bay Resort Hotel!

We have heard with great pleasure, that we shall have the privilege welcoming you and your family at our establishment.

In reply to your message we are happy to advise, that upon request we do have a lunch packet available, which consists of a sandwich, fruit & water or similar.
You may order this early in time, latest a day in advance at the front desk.

For anything further and for a detailed hotel description, please do not hesitate to get in touch with us at contact@bluebay.gr

We shall be pleased welcoming you to the Blue Bay Resort Hotel and remain,

Yours faithfully,

Customer Relationship Department

Dear valued Guest,
"Kalispera" - Good day from Blue Bay Resort hotel!

We have heard with great pleasure, that we shall have the privilege of welcoming you for a holiday in May.

In reply to your message, referring to the all inclusive program, kindly be advised of following beverage consumption daily until 23:00 hrs: Local soft drinks, water, juices, local house wine (red, rose & white), local draft beer, raki, ouzo, tea & filter coffee.
Included cocktails are based on raki (Raki Libe, Raki Lemon & Lime) and ouzo (Ouzo Paradise, Ouzo Sunrise) or similar.
In addition to this an extensive menu-card of branded refreshments, bottled wine & beer, cocktails, spirits, champagnes etc are available at charge.

It is with pleasure, that we send you a detailed hotel description to your mail address.

We shall be pleased welcoming you to the Blue Bay Resort hotel this summer and remain,

Yours faithfully,

Customer Relationship Department
Blue Bay Resort Hotel

Dear Anastasia,
"Kalimera" - Good Morning from Blue Bay Resort Hotel!

We thank you for your interest and in reply to your query would like to inform you, that there are 2 slides for children at the main pool's section.
For a detailed hotel description, please do not hesitate to get in touch with us at contact@bluebay.gr.

We shall be pleased welcoming you to the Blue Bay Resort Hotel and remain,

Yours faithfully,

Customer Relationship Department
Blue Bay Resort Hotel

Dear valued Guest,
"Kalimera" - Good Morning from Blue Bay Resort Hotel!

In reply to your query kindly note, that the outbuildings are in distance of 50m up to 250m up- or downhill from the main building.
The next public beach is "Mononaftis Bay", which is in just 250m distance, however steep downhill and hotel guest's are offered a free shuttle bus at 5 set times a day.
For a detailed hotel description you could get in touch with us contact@bluebay.gr and we shall revert immediately.

We shall be pleased welcoming you to the Blue Bay Resort Hotel this summer and remain,

Yours faithfully,

Customer Relationship Department
Blue Bay Resort Hotel

Здравствуйте, уважаемый Алексей! Благодарим Вас за обращение. Для того, чтобы мы смогли запросить актуальную информацию у отеля по Вашей брони, любезно просим Вас повторить запрос и указать следующие данные:
* имена и фамилии всех туристов в брони (как в загранпаспорте)
* название Туроператора и номер подтверждения брони
* дату заезда и выезда
С уважением, специалист службы "Помощник TopHotels"

Dear valued Guest,
Good Morning from Blue Bay Resort Hotel!

We have heard with great pleasure, that we shall have the privilege of welcoming you on the 23rd of September.
Provided you let our reservation department (reservations@bluebay.gr) know some more details with the reference to lead name, tour operator and booking-number, it would be with pleasure that we advise in regard to your queries.

We should be pleased to welcome you to the Blue Bay Resort Hotel soon and remain,

Yours faithfully,

Customer Relationship Department

Dear valued Guest,
we have heard with great pleasure, that we shall have the privilege of welcoming you soon to our establishment.
In reply to your question kindly be informed that the current, sad incident of a major fire was in the greater Athens area, so mainland of Greece.
In the internet youll surely find updates in this regard, however can get in touch with us also writing to contact@bluebay.gr.
We shall be pleased welcoming you soon to the Blue Bay Resort hotel and remain,
Yours faithfully,
Customer Relationship Department
Blue Bay Resort Hotel

Здравствуйте, уважаемая Наталья! Благодарим Вас за обращение. Сообщаем Вам, что данные номера располагаются в здании Annex, которое располагается в 150 метрах от ресепшена основного здания в строну противоположную морю, то есть выше на горе. А ля карт рестораны работают по меню, поэтому стоимость зависит от Вашего выбора. Ответ предоставлен Службой Front Office отеля BLUE BAY RESORT HOTEL

Здравствуйте, уважаемая Евгения! Благодарим Вас за обращение. Рады ответить на Ваши вопросы. Сообщаем Вам, что в отеле предусмотрен приветственный комплимент для молодоженов при наличии копиии свидетельства о заключении брака. Интересующая Вас информация по отелю и концепции Все Включено была отправлена на Вашу электронную почту. Ужин в а ля карт ресторане "Panorama" оплачивается дополнительно. Ближайший пляж "Mononaftis Bay" публичный и располагается на расстоянии 250 метров от основного здания. Отель предоставляет бесплатный автобус до пляжа 4 раза в день. Стоимость пользования шезлонгами и зонтиками на пляже устанавливается его хозяевами, на данный момент около 3 Евро за каждый шезлонг в день. Ответ предоставлен Службой Reservations отеля Blue Bay Resort Hotel

Здравствуйте, уважаемая Ольга! Благодарим Вас за обращение. Рады подтвердить наличие резервации на указанные имена. А также сообщаем Вам, что информация о предпочтениях Гостей относительно размещения внесена в лист бронирования. По возможности в зависимости от заполненности на день заезда Гостей отель по возможности предоставит Гостям номер, учитывая пожелания. Хотим заметить, что удовлетворение запроса по размещению не может быть гарантировано.
Ответ предоставлен Cлужбой Reservations отеля Blue Bay Resort Hotel