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What is you check-in and check-out time?
Standard check-in time is at 3 pm and check-out is at 12 noon. Early check-in and late check-out are subject to availability and extra charges.
How many restaurant do you have?
We have 2 onsite restaurants. Bien, which is the all-day-dining restaurant and Oasis Pool Lounge with is an outdoor pool lounge area serving quick bites and drinks.
Do you have rooms for people with special needs?
Yes we have rooms dedicated for people with special needs.
What is your child policy? What facilities do you have for kids?
Kids below 6 years old can stay and eat for free and baby cot will be complimentary. Kids between 6-12 can share room with the parents with extra charges. For facilities we have a dedicated kids menu, kids pool, baby cots, baby sitter on request.
Are there Russian speaking staff in the hotel?
Yes, we have Russian speaking staff.
Is Wi-Fi free?
Yes, Wi-Fi is free in all areas of the hotel.
Does the hotel take deposit upon check-in?
Yes, AED 200 per night which is refundable upon check-out.
How far to the beach?
The nearest beach is La Mer which is approximately 15 minutes driving, however we have complimentary shuttle going to La Mer Beach twice a day.
Do you have a swimming pool?
Yes, we have two outdoor swimming pools including one kids pool area.
How far to Dubai Mall?
5 to 7 minutes walking distance, however the hotel have complimentary shuttle bus going to the Dubai Mall every hour