Below is my letter (abridged version)

Fra: Наталья Тюлюкина [mailto:natalya.tyulyukina@8ozer.kz]
Sendt: 18. september 2013 11:21
Til: Christian Lond

Dear Christian Lond
I arrived at your hotel 11/09/13 and departed on 15/19/13. Room 502. On the day of my departure, I woke up at 8a.m. and immediately realized that my mobile phone ( a white Samsung s3 ) was missing. The evening before,...