за последние 30 дней
Very terrible
I had high expectations from this 5-star hotel, but unfortunately, my experience was extremely disappointing. The hotel failed to ensure the safety of my belongings, and the security service was completely unprofessional.
During my stay, my valuables went missing, and when I approached the hotel staff and security for help, they were unresponsive and dismissive. Instead of taking responsibility and investigating the issue, they showed a complete lack of concern. A hotel of this level should prioritize guest safety, but here, it seems like security is just for show.
I would not recommend this hotel to anyone who values their safety and personal belongings. A true luxury hotel should not only offer comfort but also provide a secure environment for its guests.I had high expectations from this 5-star hotel, but unfortunately, my experience was extremely disappointing. The hotel failed to ensure the safety of my belongings, and the security service was completely unprofessional.
During my stay, my valuables went missing, and when I approached the hotel staff and security for help, they were unresponsive and dismissive. Instead of taking responsibility and investigating the issue, they showed a complete lack of concern. A hotel of this level should prioritize guest safety, but here, it seems like security is just for show.
I would not recommend this hotel to anyone who values their safety and personal belongings. A true luxury hotel should not only offer comfort but also provide a secure environment for its guests.