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318 +12 Прирост читательского охвата
за последние 30 дней
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Vacation as a couple in August 2024
01.08.24 - 10.08.24
- Воздержалась
2.3
  • 1 accommodation
  • 1 service
  • 5 food
Mini-reviews
Doesn't affect the hotel's rating
Отзыв написан из отеля
01 - 10 August

Arrogant staff

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We are very upset with the attitude of your staff in the coffee shop, your employees are extremely disrespectful to their customers, ignore orders, serve coffee in broken dishes, constantly make mistakes in orders, smirk and arrogantly treat guests. I am extremely dissatisfied and indignant, I ask you to take action against employees who are completely devoid of manners, such people should not work in the service industry. Among other things, initially we were given a room that did not meet the requirements of the reservation: with two separate beds instead of one, with a view of the slide, instead of a view of the sea, although the hotel was warned about the important date - the anniversary of the couple and about the wishes. Please inform me what measures will be taken in connection with my appeal.

Оценка сервисов отеля автором

2.3 Services and maintenance quality
  • Speed and quality of Internet connection(WiFi)
  • 5.0 Animation
  • 1.0 Polite and attentive staff
  • 1.0 Work of reception
Suitable for a holiday
  • Business trip
  • Family vacation with children
  • With friends
  • Couple
  • If you only need to spend a night
  • Party
  • Quiet
Beach
  • Comfortable number of holidaymakers
  • Beach infrastructure
  • Comfortable sea enterance
  • Beach cleanliness
Children services
  • Infrastructure for children
  • Children animation
  • Food for children
Location convenience
  • By beach
  • By places of entertainment - night clubs, cinema, etc
  • Cafes, restaurants, shops
  • By places of interest
Rooms
  • Room air conditioning
  • Room cleaning
  • Quality of furniture, bathroom equipment
  • Room soundproofing
Hotel infrastructure
  • Hotel safety
  • Restaurants and bars
  • Comfortable parking
  • Territory maintenance
Added: 07.08.2024 16:29
Статус отзыва: Mini-reviews - Doesn't affect the hotel's rating 811 characters in the review
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Elisabeth
Russia
Moscow
Проверенный аккаунт
Турист
Sign up: 07.08.2024
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