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990 +76 Прирост читательского охвата
за последние 30 дней
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Vacation as a couple in February 2024
15.02.24 - 25.02.24
- Abstained
4
  • 4 accommodation
  • 4 service
  • 4 food
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Affects the hotel's rating
Отзыв написан из отеля
15 - 25 February

Плюсы и минусы Amaya resorts and SPAS

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until February 25th. I want to write a reliable review about this hotel. When we booked, we were told that it was 5*, but Google maps defines 4* here, and it really is 4 stars. The hotel is really huge by local standards, large halls, large rooms, there are pros and cons. What didn't you like: 1. Burned, the next day we walked around in clothes for half a day, decided to go to the SPA, because the AMAYA RESORTS & SPAS hotel. 2 hours of massage and aloe vera tanning program. They do not know how to do massage at all, smear and stroke, but after a couple of hours the wife began to feel a strong burning sensation of the skin in the place where they smeared. We went to find out what to do, after the showdown, the general manager of reception offered to refund the money, while the spa was being sorted out, the manager offered to solve everything the next day. In the evening, I had white boils and irritation on my back. The next day at 11 o'clock he took a picture of the insurance and said he would call a doctor -wait. We waited until 17 o'clock, and it turned out that no one called, because he decided that the manager from the tour company should do it for him, and we spent a whole day of paid rest waiting in the room for the doctor, whom he did not call. My wife was even more upset, and only the girl from the financial department of the hotel was able to solve this problem, the doctor came in 40 minutes and diagnosed local skin infection, and prescribed treatment (skin infection), the hotel manager refused to refund the service based on this. There was another girl with us at the same time for a massage, and she also got a skin burn. We thought about how this could happen and decided that the infection could have been in orange robes or towels, after we rubbed scarlet, and under it the skin irritation went on for all three.The result is severe skin irritation from infection and burns in three people.

2. The most important thing is the pool, it is only for children 1.3 meters, the sea is nearby, but waist-deep and there are corals everywhere. If you want a good entrance and swim, you need to go to a common local beach, there will be at least 300 local people on weekends. And there is a swamp near the beach, there is a real wild crocodile 2 meters long, I saw it personally in the evening near the shore. 3. The food is uniform, but tasty. Lunch and dinner are 5,000 rupees per person. 4. The same manager promised to change all the torn tennis rackets and buy a billiard cue within three days, apparently he forgot, so the games passed by, as well as TV. 5. The hotel is far from excursions, the nearest distance is 2 hours of travel, if it is interesting to go, then it is 2-3 days. For example, it takes 5-6 hours to get to Sigiriya.2. The most important thing is the pool, it is only for children 1.3 meters, the sea is nearby, but waist-deep and there are corals everywhere. If you want a good entrance and swim, you need to go to a common local beach, there will be at least 300 local people on weekends. And there is a swamp near the beach, there is a real wild crocodile 2 meters long, I saw it personally in the evening near the shore. 3. The food is uniform, but tasty. Lunch and dinner are 5,000 rupees per person. 4. The same manager promised to change all the torn tennis rackets and buy a billiard cue within three days, apparently he forgot, so the games passed by, as well as TV. 5. The hotel is far from excursions, the nearest distance is 2 hours of travel, if it is interesting to go, then it is 2-3 days. For example, it takes 5-6 hours to get to Sigiriya.

result.

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Оценка сервисов отеля автором

4.0 Services and maintenance quality
  • 4.0 Speed and quality of Internet connection(WiFi)
  • 3.0 Animation
  • 5.0 Polite and attentive staff
  • 4.0 Work of reception
3.0 Suitable for a holiday
  • 1.0 Business trip
  • 3.0 Family vacation with children
  • 4.0 With friends
  • 4.0 Couple
  • 4.0 If you only need to spend a night
  • 1.0 Party
  • 4.0 Quiet
3.8 Beach
  • 5.0 Comfortable number of holidaymakers
  • 4.0 Beach infrastructure
  • 1.0 Comfortable sea enterance
  • 5.0 Beach cleanliness
3.3 Children services
  • 4.0 Infrastructure for children
  • 2.0 Children animation
  • 4.0 Food for children
2.8 Location convenience
  • 3.0 By beach
  • 3.0 By places of entertainment - night clubs, cinema, etc
  • 3.0 Cafes, restaurants, shops
  • 2.0 By places of interest
4.3 Rooms
  • 4.0 Room air conditioning
  • 5.0 Room cleaning
  • 4.0 Quality of furniture, bathroom equipment
  • 4.0 Room soundproofing
4.5 Hotel infrastructure
  • 4.0 Hotel safety
  • 4.0 Restaurants and bars
  • 5.0 Comfortable parking
  • 5.0 Territory maintenance
  • there are advantages - the hotel is large
  • the rooms are large. the staff is friendly
  • our room 3103 is cleaned perfectly. the room is off to the side
  • the disco bar is almost inaudible.
  • 1.drive from the airport for 5-6 hours and on excursions from 2 to 6 hours in one direction
  • shops from 2km. normal
  • there is a cafe 500 meters excellent. 2. the spa is extremely life-threatening
  • and the doctor will be called for 5-6 hours. 3. there is nothing to play at the hotel. 4. you can walk along the shore
  • which is also not interesting. 5. in the bar
  • beer is 600 rupees
  • they ask for another 200 for service
  • it's better to put the price at 800 at once
  • otherwise it turns out to be a shame. 1.drive from the airport for 5-6 hours and on excursions from 2 to 6 hours in one direction
  • otherwise it turns out to be a shame.
Added: 22.02.2024 19:32
Статус отзыва: Correct review - Affects the hotel's rating 3 634 characters in the review
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Комментарии к отзыву (1)

Удивительно! У людей обгорела кожа на спине и они идут на массаж! После этого удивляются, что у них возникли проблемы с кожей! А голову включать не пробовали? Практически раневая поверхность подвергается механическому воздействию и чего вы ожидали?
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Roman K
Russia
Moscow
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