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74 +0 Прирост читательского охвата
за последние 30 дней
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Vacation as a couple in December 2023
20.12.23 - 25.12.23
- Recommend this hotel
5
  • 5 accommodation
  • 5 service
  • 5 food
Gratitude
Doesn't affect the hotel's rating

This is best hotel in sharm room is very clean great staff very nice food is very t I will back here for sure

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1 - first view hotel is amazing

2- service is great

3- staff is very friendly and very nice

3- food is very tasty

4- room is very clean

5- pool is very clean

6- animation team is very good

7- they have transportation all time

8- everything is near

9- active all the day

10- night program amazing

11- in bar you can get any cocktails you want

12- every day different food

And after this I want say

Extremely clean room. We loved the contemporary design. Everything looked really new when we were there. We stayed in the small room... some might find it a little tight.. but it was okay for us. Really nice breakfast spread. Only downer is that there was a little musty or damp smell in our room. Just a little whenever we entered. Other than that it was great

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Added: 27.12.2023 13:40
Статус отзыва: Gratitude - Doesn't affect the hotel's rating 786 characters in the review
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Комментарии к отзыву (1)

Dear Mr. Abram,
We are truly sorry to hear about your experience during your recent stay with us.
We sincerely apologize for any inconvenience or dissatisfaction you may have encountered. Your feedback is extremely valuable to us, as it helps us identify areas for improvement and make necessary changes to enhance the overall guest experience.
We assure you that we take your concerns seriously and will address them promptly. We hope that you will consider giving us another chance in the future to provide you with the exceptional stay that you deserve.
Thank you for bringing these matters to our attention, Please don`t hesitate to contact me personally for the next stay.
With all appreciation,
Best regards
Abdullah El Hadidy
Assistant Guest Relation Manager.
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Abram Shehata
Egypt
Sharm-ash-Sheikh
Проверенный аккаунт
Турист
Sign up: 27.12.2023
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