за последние 30 дней
General feedback
Check-in: Room replacement is problematic, administrators do not want to change rooms even for an additional fee. Politely, but they refuse. The first room had a view of the wall and stairs. As a result, they changed it.
The logistics in restaurants are not convenient: there is food and there seems to be enough of everything, but everything is scattered in illogical zones.
The hotel from the Albatross chain is too publicized. But it loses out to others from this network in terms of service in terms of reception work. The most unpleasant thing was when checking in: I am a frequent guest of the chain's hotels and I have never had to get a room replacement like this time. It was humiliating. I'm unlikely to choose a hotel next time Aqua Blu It will be another hotel from the Albatross chain. In general, the hotel is not bad, you can relax, but there is something to compare it with.
автору
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Комментарии к отзыву (1)
First of all, thank you very much for your review.
We would like to take the opportunity to thank you for your comment. As the guest satisfaction it's our highest priority, we took your comments seriously and took immediate action in order to improve our standards.
We hope to see you again in our resort and till this time we wish you all the best!
Pickalbatros Aqua Blu Resort
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