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100 +2 Прирост читательского охвата
за последние 30 дней
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Отзыв об отеле Helea Family Beach Resort,Amilia Mare (отель был переименован 01.08.23)
Vacation as a couple in September 2022
12.09.22 - 19.09.22
- Recommend this hotel
5
  • 5 accommodation
  • 5 service
  • 5 food
Gratitude
Doesn't affect the hotel's rating

Would highly recommended !!!

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This is our first stay at this amazing hotel. It was an absolute pleasure to stay here. This hotel far exceeded our expectations. My spouse and I received incredible service from the entire staff. The front desk is staffed by professionals who really understand how to provide outstanding customer service and make guests feel welcome.

The kitchen and bar were amazing, despite the late season there was a huge variety of dishes, and the chefs responded to any requests from guests if they asked them to prepare a dish that was not on the menu.

Animators Nicholas and Alex, every day brought only positive emotions, always with a smile on their faces, the children and their parents were delighted with them - they are super professionals.

We were there for seven days and made full use of all the amenities and had NO problems or complaints with this facility.

Our warm congratulations to the Owners and Senior management. We will be back next year...!!!

Vladimir & Natalia

Latvia

All media files - 11 Photos from hoteliers - 11 Videos - 0

Оценка сервисов отеля автором

5.0 Services and maintenance quality
  • 5.0 Speed and quality of Internet connection(WiFi)
  • 5.0 Animation
  • 5.0 Polite and attentive staff
  • 5.0 Work of reception
4.9 Suitable for a holiday
  • 5.0 Business trip
  • 5.0 Family vacation with children
  • 5.0 With friends
  • 5.0 Couple
  • 5.0 If you only need to spend a night
  • 4.0 Party
  • 5.0 Quiet
4.9 Beach
  • 5.0 Comfortable number of holidaymakers
  • 5.0 Beach infrastructure
  • 5.0 Comfortable sea enterance
  • 4.5 Beach cleanliness
5.0 Children services
  • 5.0 Infrastructure for children
  • 5.0 Children animation
  • 5.0 Food for children
4.8 Location convenience
  • 5.0 By beach
  • 4.5 By places of entertainment - night clubs, cinema, etc
  • 4.5 Cafes, restaurants, shops
  • 5.0 By places of interest
5.0 Rooms
  • 5.0 Room air conditioning
  • 5.0 Room cleaning
  • 5.0 Quality of furniture, bathroom equipment
  • 5.0 Room soundproofing
4.9 Hotel infrastructure
  • 5.0 Hotel safety
  • 5.0 Restaurants and bars
  • 5.0 Comfortable parking
  • 4.5 Territory maintenance
Added: 11.10.2022 10:43
Статус отзыва: Gratitude - Doesn't affect the hotel's rating 990 characters in the review
Не доверяю
автору
Не доверяю автору

Комментарии к отзыву (0)

Dear Vladimir & Natalia,

Thank you very much for taking the time to share your experience during your stay at Helea. We are delighted to read that you had a pleasant stay with us.

We look forward to welcoming you back in the near future.
Warm regards,
Helea Family Beach Resort team

Useful review
Thank you автору
Big thanks
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Vladimir
Latvia
Riga
Проверенный аккаунт
Tourist
  • Sign up: 11.10.2022
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  • Reviews: 1
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  • Readership: 100
  • Photos: 11
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