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1046 +1 Прирост читательского охвата
за последние 30 дней
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Отзыв об отеле Bavaro Princess All Suites Resort, Spa & Casino (отель был переименован 01.02.22)
Vacation as a Family with children in December 2021
29.12.21 - 12.01.22
- Do not recommend the hotel
4
  • 5 accommodation
  • 3 service
  • 4 food
Correct review
Affects the hotel's rating

During our 2 week stay WiFi almost didn’t work...

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During our 2 week stay WiFi almost didn’t work normally a single day (!), service was very weak (most often people just ignore you, same for reception), food and drinks average (red and white wine simply awful), hotel overcrowded with people (and seems like they can’t manage the capacity), witnessed a lot of staff very sick & working (seen our maid coughing harshly in the corridor) despite all according measures, when leaving we got sick as well (positive COVID test upon arrival) along with many other tourists here. Local “fitness-club” is almost impossible to enter as it’s almost always full. “A la carte” restaurants are tricky to enter either if you’re not platinum — long queues (but most of them are not even worth visiting). The special train that should take you to the beach (territory is enormously big) most often doesn’t ride except for mid-day hours. Had broken door in the bathroom which despite numerous request we didn’t get repaired by end of vacation. During check-in reception trying to take money from you to allocate decent suit. Barmen easily offering most likely stolen from hotel rum for purchase.

We also had another incident, wrote and handed over letter to General Manager and didn’t get any response as we were there.

Positive points: hotel territory, clean beach, modern rooms.

Do not recommend.

  • Beach
  • territory
  • modern rooms
  • No Wi-Fi
  • service
  • personnel with Covid
Added: 15.01.2022 16:38
Статус отзыва: Correct review - Affects the hotel's rating 1 339 characters in the review
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tpalchik-219
Ukraine
Kiev
Проверенный аккаунт
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Sign up: 17.08.2016
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