за последние 30 дней
Terrible
Terrible service and unprofessional behavior of staff.
Not enough people for serving drinks and dishes , so me and other guests have been waiting 10-20 min to receive a coffee .
At check out guy at reception tried to charge me 2280 EUR INSTEAD OF MY 110 EUR bill.
He didn’t even try to apologize,just stupid smile and helplessness
So if you want to feel and receive service of cheap hostel -welcome
автору
Thank you !
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Thank you !
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Комментарии к отзыву (1)
Warm greetings from Savoy Hotel.
We are really sorry for this experience, please be sure that we all striving to provide our valued guests with the highest level of hospitality to make their holiday more comfortable, and we promise to take the necessary action regarding your comments.
Please if you can provide us with more information about your stay like arrival and departure dates and room number if possible in order to let us investigate the issue and do the necessary action.
We are sorry again for such this experience and looking forward seeing you soon.
Thank you
Savoy Team
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