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Miramare e Castello 5*

Italy Ischia Porto Ischia
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32 +0 Прирост читательского охвата
за последние 30 дней
Readership
Vacation as a With family in July 2017
01.07.17 - 31.07.17
 - Do not recommend the hotel
2.3
  • 3 accommodation
  • 1 service
  • 3 food
Complaint
Doesn't affect the hotel's rating

Service is awful

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The service is really awful. They don't even have room service (food, not only drinks). The pool doesn't seem to be desinfected and washed properly. The personal attitude is neglectful and careless. The room is too small. Definitely it's not a 5* hotel.

Besides, the reception man said they didn't have a guestbook, I don't believe that.

Оценка сервисов отеля автором

1.5 Services and maintenance quality
  • 2.0 Speed and quality of Internet connection(WiFi)
  • 1.0 Animation
  • 2.0 Polite and attentive staff
  • 1.0 Work of reception
1.9 Suitable for a holiday
  • 3.0 Business trip
  • 1.0 Family vacation with children
  • 1.0 With friends
  • 1.0 Couple
  • 4.0 If you only need to spend a night
  • 2.0 Party
  • 1.0 Quiet
2.0 Beach
  • 1.0 Comfortable number of holidaymakers
  • 2.0 Beach infrastructure
  • 2.0 Comfortable sea enterance
  • 3.0 Beach cleanliness
1.3 Children services
  • 1.0 Infrastructure for children
  • 1.0 Children animation
  • 2.0 Food for children
3.0 Location convenience
  • 2.0 By beach
  • 3.0 By places of entertainment - night clubs, cinema, etc
  • 4.0 Cafes, restaurants, shops
  • 3.0 By places of interest
3.8 Rooms
  • 4.5 Room air conditioning
  • 4.5 Room cleaning
  • 3.0 Quality of furniture, bathroom equipment
  • 3.0 Room soundproofing
3.5 Hotel infrastructure
  • 5.0 Hotel safety
  • 4.0 Restaurants and bars
  • 2.0 Comfortable parking
  • 3.0 Territory maintenance

Disadvantages

  • crowdy
  • small
  • careless attitude to the guests
Added: 01.08.2017 15:20
Статус отзыва: Complaint - Doesn't affect the hotel's rating 339 characters in the review
Не доверяю
автору
Не доверяю автору

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Anastasia
Russia
Saint Petersburg
Проверенный аккаунт
Турист
Sign up: 01.08.2017
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