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Dear Galina, Thank you so much for taking the time to share your detailed feedback about your recent family vacation at our hotel. It brings us immense joy to know that you found our rooms cozy, clean, and well-equipped with everything you needed. We take great pride in maintaining our facilities to the highest standards, so it's wonderful to hear that our efforts were appreciated. We're especially glad to hear that you found the plumbing, hairdryer, kettle, and other amenities to be in perfect working order. Your comments about our breakfast offerings are greatly appreciated. We strive to provide a variety of delicious options to ensure our guests have a satisfying start to their day. Our team works diligently to provide exceptional service, and we're delighted to hear that our staff's politeness and attentiveness left a positive impression on you. Your kind words will be shared with our team members. Once again, thank you for choosing to stay with us and for sharing your wonderful feedback. We are delighted to know that you would consider returning to our hotel in the future. Best regards, Tony Resort Management

Dear Snezhana, Thank you for choosing Tony Resort for your time on the island. It was a pleasure to have you as your guests. On behalf of the whole team, we will keep doing the good work and we hope to welcome you back soon. Thank you very much. Kind Regards, Tony Resort Team