This hotel is one of my worst experiences. I really regretted staying at this hotel. This hotel does not deserve 4 stars. Let's go in order. Cons: 1) the reception is very rude, they do not know how to conduct a normal conversation, they are incompetent. 2) the renovation of the entire building leaves much to be desired. Old furniture, dirty windows everywhere. The lighting in the room, in the corridor is very bad. There is no euro standard socket, although the main tourists come where euro standard sockets are used. We asked to change the broken playpen for the child, but it was ignored. 3) accessories for ironing clothes from the time of World War II. 4) I could not get through to the reception from the phone. There is only one phone in the room, although the room is for 2 people. 5) dishes, a glass and cups for only one person, although there are 2 of us + two children. 6) The food turned out to be even sadder than I thought. A meager choice of food, the same thing every day. The buffet is only breakfast. Lunch/dinner from the menu, which are repeated every day. 7) Transportation to the beach at a very inconvenient time for tourists. We were never able to get on this bus. Moreover, there is only one trip for the whole day! 8) We wanted to postpone check-out from the hotel for 2 hours, to which we were categorically refused, although the hotel was not that crowded. At first, it seemed like there were a couple more people besides us and that was it. I would never stay in the hotel longer, but it is difficult with children, the reception is like from another planet. In the end, I paid another 200 AED, and was very angry! So I do not recommend this hotel! For this money, I think you can find much better.