Отзыв об отеле Courtyard by Marriott St.Petersburg Center (отель был переименован 01.05.23)
Отдыхал С коллегами по работе в
сентябре 2021
- Не рекомендую отель
08.09.21 - 09.09.21
1
1 размещение
1 сервис
без питания
Претензия - не влияет на рейтинг
disgusting!
I am on a business trip to Saint Petersburg. I frequently visit Saint Petersburg and always stay in this hotel (Griboedov Canal 166). Unfortunately, this time I had the worst experience of living in hotels I’ve ever had.
I was waiting for 30 minutes to check in, the person reception was very very rude and really lil-mannered. By the way I stay in a suite.
After I got my key and went upstairs I realized that my room key doesn’t work. When I asked staff for help all I got was “f*ck off” from Sergey. I can’t tell how disappointed I am with all this. I still can’t believe they told me that. So I asked them to find a hotel manager and found out he is out of hotel right now. This is so unacceptable to me!!! The hotel manager is out the workplace! On Wednesday afternoon!!! I still got no apologies! Still got not even a call from him!
This is the worst service I ever had in my life. I am so freaking upset and disappointed with this hotel and will never come back. This is disgusting.
Плюсы отеля
nothing
Минусы отеля
the worst hotel ever with the worst staff ever
Добавлено из отеля
08.09.21
18:55
(1 027 символов в тексте)
моё Cпасибо
Добавить комментарий
Добавить комментарий