We arrived with a Coral Travel tour operator, after the flight and the road from the airport I felt tired, but at the entrance to the Hotel Royal M met Nohman with a radiant smile, offered water, picked up luggage for delivery to the room, personally walked me out to the reception, he cheered me up his smil. At the reception settled at 11.30 in the morning, the wait was only 2 minutes, and received the keys. The rooms are comfortable and clean, there is everything you need, kettle, water, tea, coffee, ironing board, iron, bathrobes. I really liked the professionalism of the Manager Housekeeper Jithin, he loves his job very much, he was constantly interested in whether there is everything I need, Jithin personally controlled all the details of the household, checked the temperature of the water in the rooftop pool , operatively and quickly realized all requests regarding service, thanks a lot, service at the hotel at the highest level, I think largely thanks to Jithin! The hotel has a convenient control system, a pad is installed in the room, from which you control the air conditioning system, light, etc. Room cleaning every day, change of towels, room service, cleaned perfectly very nice and friendly Santosh, constantly asked how are you, it was very nice to talk to him. At the reception, the Russian-speaking Valeria is a nice, smiling girl, she knows the UAE information very well, helped us to resolve all issues instantly, thank you very much for that! Also, at my early check-out at 5 in the morning we got an excellent boxing breakfast. The impression after the rest is beautiful, I returned to Moscow rested, I will return again and bring my friends here))