Tropical Princess Beach Resort & Spa 4*

Name: Dissatisfaction of staying at the hotel and the service level
Item: Tropical Princess Beach Resort & Spa
Rating: 1.7
Author: Stinger

Доминикана Плайа Баваро Пунта Кана

Stinger

Россия Москва

Проверенный аккаунт Турист

Регистрация: 09.01.18

Страны, города: 1 / 1

Отзывов: 1

Комментариев: 0

Читательский охват: 630

Фото: 4

моё Cпасибо

Спасибки

630

читательский охват

1 читатель

считает полезным

Отдыхал Парой в

январе 2018

01.01.18 - 06.01.18

- Не рекомендую отель

1.7

2 размещение

1 сервис

2 питание

Претензия - не влияет на рейтинг

Stinger

Москва, Россия

Турист

Dissatisfaction of staying at the hotel and the service level

I am absolutely dissatisfied with the staying at the "Tropical Princess" Hotel. The rain poured our clothes in the hotel's room No5127 the first day we stayed in.The buthtub was dirty, the handgrips were broken and the paint was peeled of the door. My wife was poisoned with the food on the beach party on Dec.31. We also left the new year party at the "Shanghai" restaurant because of the low level of service and of a bad quality of food. My complaints were ignored by the staff. The staff is too lazy.My claim in a written form was ignored by Mr.Frederico Espinal, the Head Manager of the hotel, nobody answered to my call +18096877788, i.e. I was not connected to Mr Espinal to speak to. Spoiled vacation at that hotel. Lost health. Wasted time and money.