Good afternoon.
My name is Ludmila. I am a representative of a travel agency. Tourists approached me with the following request:
One tourist from Novosibirsk, the second tourist from Germany. They want to meet for a holiday in your hotel. There are no direct flights from Novosibirsk, they plan to take the option of a tourist package in Departure from Kazakhstan. For 13 nights in January 2023. The tourist package from Kazakhstan will be for one person. The second person will arrive from Germany on regular flights, and it is planned to share with a tourist from Novosibirsk.
Tell me if there will be a surcharge and how much, and whether it is possible to pay on the spot / reception.
Check-in dates from January 12 for 13 nights, room category Deluxe Suite / Single (this category will be booked and paid for per person with a package tour from Kazakhstan)
Thank you in advance for your prompt reply