Hello! I am a travel agent from Ukraine. My name is Elena. We have booked a room in your hotel from a TPG tour operator. Application No.ID19109032 for YEVTUSHENKO OLENA & YEVTUSHENKO KHRYSTYNA. Is it possible to give an answer with confirmation of the room. Because we need to buy tickets. Our tourists really want to stay in your hotel. Please confirm our reservation No.ID19109032 for YEVTUSHENKO OLENA & YEVTUSHENKO KHRYSTYNA.